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Reviews (2,169)
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Reviewed 4 April 2018

Wonderful old hotel.. grand hallways. lots of space. Fabulous location with tram stops at the door for everywhere. ! block from Southern Cross station. Walk to Southbank, DFO... large apartment. Dishwasher.. very handy. Wonderful pool, sauna and spa facilities.

  • Stayed: March 2018, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank Kelly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2018

Short notice Saturday night booking using a credit for a previous booking we had had to cancel. Smooth to organise and a really pleasant stay as usual. Love the spaciousness and layout as well as the very comfortable rooms.

  • Stayed: March 2018, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank glennstrike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018

This hotel is fantastic for those wishing to be close to Southern Cross Station, Melbourne Convention Centre and shopping. The 96 tram is all stops wheelchair accessible and is a short walk from the hotel.The wheelchair accessible studio apartment is well equipped and moving a wheelchair around the apartment is easy. The water pressure in the shower is great. The bathroom floor can be a little slippery when wet but the jutting out sink and mirror are accessible for a wheelchair user. The towel rail is also not too high. It may be a little tricky if doing a wheelchair transfer into bed as there isn't much space between the wall and the bed but I am sure they could move the bed over slightly. The room is temperature controlled and the double windows and heavy drapes block out noise and light. A lovely pool and the staff are very helpful. If travelling solo (and in a wheelchair), there are heavy glass doors on each floor as you exit the elevator. My favourite place so far to stay in Melbourne. So close to Crown Casino and the food hall, the DFO and shopping Outlet Centre.

  • Stayed: March 2018, travelled on business
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Thank tinytraveller77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018

Great location very lovely staff, however rooms are tired doors have big gaps carpet very old and dirty, dusty you can feel it in the room. Windows dusty with Bugs. Would think twice before returning.

  • Stayed: March 2018, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank Kim E P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2018

Very close to public transport, it is beside the railway line but there was minimal noise, tram stop across the road. Good size room with a kitchen. Five minute walk to restaurant area in front of the crown casino & 2 minute walk to southern cross station. Walking distance to South Wharf restaurant, bars & DFO shopping.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Shaleaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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