My partner and I stayed 2 nights in a one bedroom suite (very small but was ok).
I was surprised that I had to almost beg for a balcony - which I finally got, However no one told me it was half the size of a single bed :s
On our second night we attempted to have our second spa of our 2 night stay. 20 mins of cold running water.. When we called reception to enquire the receptionist was very unhelpful to why we had no hot water - this was very disappointing. And this was not resolved..
We were questioned when asked for more towels.. We got them but did not particularly like the tone of the woman who seemed uneasy that we had asked for more towels..
Overall the apartment was alright but I would not go back due to the lack of customer service. The only good thing is the location. But i would recommend Quest SXY in
South Yarra anyday!!
- Official Description (provided by the hotel):
- Quest on Bourke features 61 spacious one and two bedroom apartments. With great features such as a fantastic welcoming team, 24 hour reception and a health club on the lower ground floor - the best location in Melbourne for shopping, dining, theatre or just exploring this great city. Why not consider Quest on Bourke for your next business or leisure trip to Melbourne? ... more less
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- Also Known As:
- Quest On Bourke Melbourne, Victoria
- Apartment Melbourne Quest
- Quest On Bourke Hotel Melbourne