Most of the staff at this hotel are very nice and very helpful. It certainly has five-star features and facilities, however some maintenenace and upgrading is due. Great location! We stayed here for our 10 year wedding anniversary, as we had our wedding reception here, oh so long ago. We stayed on 'a package' which included breakfast, drinks, parking, movie tickets etc. There was a long hair in the bath-tub which you wouldn't expect at a five-star hotel. The bathroom smelled mouldy and the smell permeated into the room if we kept the door open. Some fixtures were loose in the bathroom. Very quiet, even though located on busy roads, and nice view of garden from the room. We used the lovely indoor pool with opening roof, sauna and outdoor sunbathing area. Pool required a bit of maintenance. Breakfast food was good, (we ordered a hot breakfast each), but there wasn't enough food put out in the buffet, and service required tweaking. We weren't allowed to have a free expresso coffee like others having breakfast, as we were 'on a package', which is a very poor policy! (How to make your guests feel like 2nd Class Citizens...) We were emailed a survey after we stayed, and then contacted re our comments/suggestions. They stated that they had already taken some actions in response, so it appears that they are trying to make improvements.
- Official Description (provided by the hotel):
- Stylishly located in the South Yarra fashion district, the vibrant Como Melbourne hotel is the epitome of chic style and sumptuous elegance. The Como Melbourne is a living legend in its own right and many celebrities have passed through its famed doors - this boutique hotel features 111 rooms and is renowned for delivering impeccable and discreet service to all. Our guests are treated to contemporary styled rooms that are luxuriously spacious, letting in invigorating natural light. Be sure to look out for the other iconic celebrity of the hotel - our signature rubber duck who has been delighting guests for years and is yours to take home. Fashionable yet comfortable - reserve a room at our boutique hotel in South Yarra and discover why everyone is talking about The Como Melbourne. ... more less
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- Also Known As:
- The Como Melbourne Hotel Melbourne
- Como Hotel Melbourne
- The Como Hotel Melbourne
- The Como Melbourne - MGallery By Sofitel Victoria