We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great location, rooms need a big overhaul.” 3 of 5 bubbles
Review of Rydges Melbourne Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Rydges Melbourne Hotel
Ranked #79 of 158 Hotels in Melbourne
Launceston, Australia
Level Contributor
146 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
“Great location, rooms need a big overhaul.”
3 of 5 bubbles Reviewed 16 March 2012

This stay was for 5 nights and has now allowed us to reach a night for free which has only taken us 18 months to aquire. The Rydges Priority Guest is the main attraction of Rydges resorts, the late checkout of 1.00pm is awesome, priority over rooms and floors, early check in when possible and discounted rates. Unfortunately the actual Hotel in Melbourne is getting more run down each time we visit. The lobby chairs are the same green ones that are covered in some sort of hession fabric and they have been there for at least 5 years. I noticed they have replaced some of the bigger chairs with a new fabric. The hallway carpets etc are terrible, frayed and stained - again been there for years. The room is spacious, bathroom is wonderful, love the walk in robe but the furnishings are dated, powder blue, lemon and not really a relaxing space. The air conditionining is a noisy wall mounted 1970's job, terrible but it does work! The service is quite good, front desk staff always pleasant and the nearby restaurant is good. We love the location and all the privledges associated with Rydges programme however unless rooms are refurbished etc we will not stay again as I have been doing some research and realise whilst you get a free night every now and then the cost verses the quality of the rooms is not worth it anymore.

Room Tip: Queen suites are spacious and lovely bathrooms. All other rooms I have stayed in are pretty much th...
See more room tips
  • Stayed March 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank boats01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review, 22 March 2012
It was great to see you are taking advantage of the Rydges Priority Guest program and the amazing benefits it offers. I certainly take on board your commentary on the impression of the hotel, the chairs you mentioned in the lobby, these were part of the multi-million ground floor refurbishment that completed in 2009, so only a few years old. The high back arm chairs we did re-cover as the organge fabric the designers initially used didnt last in a commercial environment...... the chair fabirc will be looked at as well as we are going to replace the lobby carpet shortly when the hotel suites are upgraded. I have been advised the prototype is happening in April, so we are pretty excited that the larger suites and carpet etc which you refer to will be refreshed........you will hopefully see these changes when you next stay with us....

Cheers

David
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,055 reviews from our community

Traveller rating
    533
    812
    464
    162
    84
See reviews for
236
808
151
531
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (524)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Melbourne
Level Contributor
106 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed 13 March 2012

Had a one night stay here on Saturday night. After reading reviews I was hesitant, but had nothing to fear. The room was clean, the bed was comfortable and the noise was minimal. Would return for sure.

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FeistyKel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review, 15 March 2012
It was pleasing that the product met your expectations even though you were hestitant from some of the reviews you had read. As acknowledged to these as they arise, we do our best to keep on top of any issues and I know the team have a very positive attitude in trying to ensure guests have a great experience. I hope we see you back with us again.

Kind regards

David Bornmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne
Level Contributor
57 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 12 March 2012

Bed was good, but the room is a bit dated. Bathroom very small, with next to no bench space for a toiletries bag. Location is excellent for the theatre district. Reasonably high cost for an adequate room.

  • Stayed March 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MiniMelb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review, 15 March 2012
Appreciate your comments on your recent stay and apologise you found the room a little tired. We certainly review the rooms regularly and ensure that signs of wear and tear are addressed from our internal maintenance team. Glad to read you enjoyed the great location and hopefully this made up for some of the shortcomings you experienced.

Kind regards

David Bornmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney Australia
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 9 March 2012

I chose this hotel because it was close to theatres,Chinatown, restaurants, shopping and transport.Had we wanted to see an exhibition, that was about 5 minutes walk up the road.The dream bed was really comfortable and we had the Queen spa suite which was roomy and had a walk in robe accessing the bathroom. It was very clean, but the timber work was showing signs of age.We had 2 TV's,and the only thing missing was a small table from which we could have had a small meal.There was a large glass coffee table which sufficed.The shower taps were confusing. My engineer husband explained that they must have been individual mixers, rather than one hot and one cold.Perhaps management could put a small instruction near them for guests,as they might get a cold shower as I did.The staff were helpful and friendly.I was pleasantly surprised by a personalised birthday card and box of chocolates placed on the "desk" for my husband. I had only mentioned in passing we would be there to celebrate his 60th .Very thoughtful, and much appreciated.There is a lovely foyer with gas fire place, and lots of various seats and lounges for guests to chill out.Complimentary newspapers were available. There was a lovely bar,where we met friends for a drink.All in all, a great experience,and fantastic location,quiet too,on 8th floor just some minimal street noise..The view was good too. A bit of sprucing up would make it perfect.

Room Tip: Base your room selection on how much time you think you may spend there.
See more room tips
  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fravs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review, 15 March 2012
I read your review of the stay with great interest and appreciated your detailed comments, which summed up the property very appropriately. I was very warmed by the fact that the team at front desk took some initiative and sent a small gift for your Husbands milestone birthday. I always say to them it is the little touches that make such a big impact, and sometimes, it just takes a thoughtful gesture like this to make guests feel a little more at home. I trust the birthday was a success, we are hopeful with the coming upgrade of the suites, that some of your notes of concern will be addressed. As soon as we have more details or a prototype completed, we will post them on our website for everyone to view.

Kind regards.

David Bornmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 1 March 2012

Absolutely loved it! Best beds ever, great service, great price.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ShaxJo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review, 2 March 2012
Thank you for sharing your thoughts on your recent stay. It was pleasing to see you enjoyed the hotel and the facilites. It is not always the guests who enjoy themselves that take the time to share their thoughts and it is appreciated.

Yours sincerely

David Bornmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Melbourne hotels
Chinatown
The Crossley Hotel
The Crossley Hotel
#38 of 158 in Melbourne
4.0 of 5 bubbles 1,493 reviews
Central Business District
Citadines on Bourke Melbourne
Chinatown
Grand Chancellor Melbourne
Grand Chancellor Melbourne
#94 of 158 in Melbourne
3.5 of 5 bubbles 2,049 reviews
Show Prices
Show Prices
Show Prices
Chinatown
Mantra On Russell
Mantra On Russell
#36 of 158 in Melbourne
4.0 of 5 bubbles 1,818 reviews
Chinatown
Oaks on Lonsdale
Oaks on Lonsdale
#74 of 158 in Melbourne
4.0 of 5 bubbles 830 reviews
Chinatown
Ovolo Laneways
Ovolo Laneways
#15 of 158 in Melbourne
4.5 of 5 bubbles 1,009 reviews
Show Prices
Show Prices
Show Prices

Been to Rydges Melbourne Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Rydges Melbourne Hotel

Property: Rydges Melbourne Hotel
Address: 186 Exhibition St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Chinatown
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Spa Hotel in Melbourne
#72 Luxury Hotel in Melbourne
Price range (per night): $152 - $373
Hotel Class:4.5 star — Rydges Melbourne Hotel 4.5*
Number of rooms: 363
Official Description (provided by the hotel):
Rydges Melbourne is conveniently located in Melbourne's CBD, in the heart of the Theatre precinct on Exhibition street. With over 290 guest rooms and 70 suites. Rydges Melbourne is home to Locanda Italian Steakhouse Restaurant and Bar, featuring the best steaks from nearby Yarra Valley, an good variety of pastas and other mouthwatering options. Located in close proximity to Bourke Street Mall shopping, a block away from the Paris End of Collins Street boutiques and in walking distance to Rod Laver Arena and the MCG, Rydges Melbourne is a great choice if you are wanting everything at your doorstep. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, lastminute.com.au, Hotels.com, Wotif.com, Agoda and Odigeo so you can book your Rydges Melbourne Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Rydges Hotel Melbourne
Melbourne Rydges Hotel
Rydges Melbourne Hotel Victoria

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing