Let me start by saying that I stayed with my brother, who is a very regular client so we were upgraded to a corner suite whch was amazing, so this may have a lot to do with our enjoyment of the hotel.
But in saying that we were so well looked after. I loved the concierge, they helped us with any little thing my 7yo daughter and I needed, while my brother was at work. Suggesting a great restaurant for our dinner and giving us free chocolates from the shop next door.
The hotel is in a fantastic position within 5 minute walk from the train station. Trams and buses outside your door.
The pool, gym area is lovely. The room service was good. Breakfast beautiful.
A bit of confusion getting a remote that would work and also having the room made up but not a big deal.
We had a late afternoon check out which really helped with the relaxing.
The room was so big and they brought in a rollaway for my daughter no problems for us. We did only pay for the 2 double bed room but I have stayed in them before and they are nice too.
All up I loved this hotel and would definately stay again.More