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Reviewed 17 May 2012

Stayed here for work a couple of years ago now, the rooms are nice, breakfast is fantastic and service is great and location ideal.

But the little bar is a GEM, which I have continued to visit on many more trips to Melbourne.

  • Stayed: June 2011, travelled on business
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1  Thank SimonD07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattMelbourne, General Manager at Grand Hyatt Melbourne, responded to this reviewResponded 30 May 2012

Dear SimonD07,
Glad to hear you enjoyed your stay, and that you were able to enjoy a beverage or two in our bar – we definitely think that RuCo is one of Melbourne’s hidden treasures!
We look forward to entertaining you again at Grand Hyatt Melbourne.

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Reviewed 13 May 2012

Great location, well appointed modern rooms, courteous staff throughout. Got a great deal on wotif.com

The only surprise was that the rooms had noisy plumbing, seemed to hear the water pipes from neighbouring room. A very minor point tho, couldn't fault the hotel for anything really.

  • Stayed: May 2012
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Thank NMD263
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattMelbourne, General Manager at Grand Hyatt Melbourne, responded to this reviewResponded 18 May 2012

Dear NMD263,
Thank you for taking the time to post – it’s good to hear you enjoyed your stay with us. We pride ourselves on our newly refurbished rooms and couldn’t be better positioned in the heart of bustling Melbourne. Your feedback regarding the plumbing is duly noted and we have raised this with our Engineering team for investigation.
We look forward to welcoming you back to Grand Hyatt Melbourne soon.

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Reviewed 11 May 2012

Stayed one night on a business trip and the hotel is truly a 5 star property. Got a cheap deal through last minute and had a level 26 room for sub $200 aud.

Friendly staff and great service with one of the best beds I've slept in at a hotel.

  • Stayed: May 2012
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Thank cam_sydney4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattMelbourne, General Manager at Grand Hyatt Melbourne, responded to this reviewResponded 18 May 2012

Dear Cam_sydney4
Glad to hear your trip was a successful one! We do have some great deals on offer, and we’d love to welcome you back to Grand Hyatt Melbourne. Sleep is always so important and the beds in our hotel are an absolute dream!

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Reviewed 11 May 2012

Ease of access from this hotel to much of Melbourne's best is a big factor. The hotel itself is well maintained and the staff are pleasant and efficient. Food is of a high quality. Rooms - especially the bathrooms - have all that is required for a great stay. Highly recommended.

  • Stayed: March 2012, travelled on business
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Thank FrequentFrier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattMelbourne, General Manager at Grand Hyatt Melbourne, responded to this reviewResponded 18 May 2012

Dear FrequentFrier,
Thank you so much for your comments. We are lucky to be in a very enviable location – as you mentioned, everything that makes Melbourne such an exciting and intriguing city is simply a short stroll away from the hotel.
Looking forward to your next visit.

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Reviewed 10 May 2012

Recent 2 night stay. Finally a 5 star hotel in Australia that lives up to the 5 star rating. From the valet parking on check in to check out this hotel is a class act. The rooms have been refreshed and are very comfortable. Had a high floor corner room with views to both the ocean and the west. Breakfast was very good. Excellent location. Helpful courteous staff. Goodbye Westin!

  • Stayed: April 2012, travelled on business
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Thank AccidentalTourist000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattMelbourne, General Manager at Grand Hyatt Melbourne, responded to this reviewResponded 18 May 2012

Dear AccidentalTourist000
We are so pleased to hear you enjoyed your stay. With our recent refurbishment, we worked really hard to ensure guest comfort was reflected in our room design. Glad to hear we succeeded!
Hope to see you again soon.

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