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The Sebel Melbourne Flinders Lane
Ranked #13 of 158 Hotels in Melbourne
Certificate of Excellence
Wollongong, Australia
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent”
5 of 5 bubbles Reviewed 24 February 2012

Only one word can describe this hotel - Excellent. All staff friendly and helpful. Hotel located in a great location walking distance to shops and just around the corner from public transport. Hotel spotlessly clean.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gorros3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane, responded to this review, 27 February 2012
Dear Traveller, Thank you for taking the time out of your busy day to place your wonderful comment. We look forward to seeing you again soon at the Grand Mercure Melbourne.. Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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529 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (100)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
A TripAdvisor Member
5 of 5 bubbles Reviewed 22 February 2012

Very nice set up...Black decor is not my style, but curtains were block out so did the job. We only stayed one night so did not use most of the available facilities. The bath was huge...I would have had trouble getting in & out!!!!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane, responded to this review, 23 February 2012
Dear Traveller, thank you for your constructive feedback. We look forward to seeing you again in the future and hopefully you can have a longer stay with us so you can get to use all for the facilities available. Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
378 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 239 helpful votes
5 of 5 bubbles Reviewed 21 February 2012

We were pleasantly surprised to find the rooms all newly renovated when we stayed in January (we had stayed here previously a year ago). The new decor is plush, chic and definitely oozes with 5+star ambience. The reception staff were friendly and helpful. After checking in and going up to our rooms - we got a call from the front desk within 10 minutes asking us if we found everything to our satisfaction and if we required anything extra (towels, tea/coffee etc). Made us feel very welcome. We stayed 5 nights and it was always a pleasure coming back - front desk staff were always helpful and went out of their way to ensure we were happy. On one occasion, I asked for help to print some theatre tickets that I had bought on line - was told to email the reservation to the front desk and they would print it out for me. To my surprise, within 10 minutes, the printed tickets were slipped under our room door including a map highlighting the walking route from the hotel to the theatre! That is what I call service.

The suite itself is very comfortable - super comfortable bed and a leather sofa which opens up into a double bed. The bathroom is large with lots of space (no bath tub, just shower - which suited us fine). The kitchenette was also well equipped (with pots, pans, crockery and cutlery if you should feel like cooking something up). We didn't use the kitchen facilities given the abundance of restaurants and cafes close by.

The location is perfect - close to all the trendy boutiques and cafes off Flinders Lane as well as a stone's throw away from Southbank, the casino and all the restaurants there. All in all, a wonderful stay and this will be my choice of hotel whenever I am in Melbourne.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank scorpioshanghai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane, responded to this review, 23 February 2012
Dear Scortioshanghai, thank you for your wonderful feedback and we are please to hear that you were impressed with the new Grand Mercure Melbourne, we look forward to seeing you again in the near future. Regards
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Coolangatta, Australia
Level Contributor
86 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 15 February 2012

Right in the heart of Melbourne CBD, the room was a good size with kitchen, lounge, bedroom & bathroom(great shower head). Only complaint was the room had a really strong smell when we first arrived from the new carpet. But after a few cups of coffee and opening all the windows the smell went. Check in/out was easy, we ordered breakfast from local cafe from the in room menu, food was tasty & not too expensive. The bed was really comfortable & there is a little balcony which is an added bonus as you can open the doors and let some fresh air in. Overall a nice hotel & would recommend it.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mantisalive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane, responded to this review, 23 February 2012
Dear Mantisalive, thank you for your great feedback. We are happy that you enjoyed your stay and look forward to seeing you again very soon. Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Sebel Melbourne Flinders Lane

Property: The Sebel Melbourne Flinders Lane
Address: 321 Flinders Lane, Melbourne, Victoria 3000, Australia (Formerly The Sebel Melbourne Flinders Lane Apartments)
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Wheelchair access
Hotel Style:
#12 Luxury Hotel in Melbourne
#14 Romantic Hotel in Melbourne
#37 Family Hotel in Melbourne
#41 Business Hotel in Melbourne
Price range (per night): $200 - $350
Hotel Class:4 star — The Sebel Melbourne Flinders Lane 4*
Number of rooms: 58
Official Description (provided by the hotel):
The Sebel Melbourne Flinders Lane was completely refurbished in September 2011, when it celebrated its 90th anniversary. The refurbishment design philosophy drew inspiration from the early "fashion house" days with a view of creating an expression of sophisticated elegance, through an individual design concept that would remain unique to The Sebel Melbourne Flinders Lane. The result has turned this "all suite" apartment building into a market leading boutique hotel. Presented is a contemporary range of sophisticated one bedroom suites that infuse modern design philosophies with the architectural and historical heritage of the building. Archival Melbourne scenes are displayed in the black and white artwork that adorn the corridors, evolving into a celebration of Melbourne's modern icons throughout the suites. With the retention of the original detailed cornice and architraves, blended with contemporary designer furniture and fittings and modern state of the art appliances, the change is exceptional. The sophisticated colour palette is the key design element, from charcoal European bathroom tiles, contrasted by the white, chrome and glass designer fixtures to the use of dark veneers, stainless steel, leather and stone throughout the design.New Guest Features include The Courtyard which is a European inspired inner city escape that provides guests with an intimate courtyard garden to share a drink with friends or to simply relax and escape the hustle and bustle of the city. While the days of fashion are well in the past at 321 Flinders Lane, those looking for a fashion experience will not be disappointed with The Sebel Melbourne's Flinders Lane location. Ideally located between Elizabeth and Queen Street, it is in close proximity to Melbourne's shopping, and entertainment district with the added benefit of having Melbourne's famous cafe culture and the iconic Flinders Street Station right around the corner. ... more   less 
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Also Known As:
Grand Mercure Flinders Lane Apartments Hotel Melbourne
Mercure Hotel Melbourne
Accor Hotel Melbourne
The Sebel Melbourne Flinders Lane Victoria

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