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Reviews (2,832)
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Traveller rating
636
1,001
681
316
198
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All reviews rooftop pool great location lonsdale street small balcony buffet breakfast room service central location would stay again chinatown mcg
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113 - 118 of 2,832 reviews
Reviewed 4 July 2019 via mobile

The staff were very friendly and helpful; the rooms adequate and there is a pool - useful in the heat but can get very crowded; few loungers and no atmosphere but still refreshing The relative easy access to the main shopping area is great

Date of stay: January 2019
Trip type: Travelled with friends
1  Thank Culture802636
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
hgcmelbourne, Hotel Operations Manager at Hotel Grand Chancellor Melbourne, responded to this reviewResponded 18 August 2019

Dear Culture802636
Thank you so much for your review. We are so pleased you enjoyed your stay with us and had the opportunity to take a dip in our rooftop pool - it's definitely a popular spot with all our guests! We hope to welcome you back again soon to the Hotel Grand Chancellor Melbourne. Kindest regards, Tara Strickland, Hotel Operations Manager

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Reviewed 28 June 2019

we stayed here overnight, comfortable room close to Chinatown and good places to eat, breakfast needs a little improvement but overall a good place to stay, a little bit noisy due to construction works but that is not the hotels fault, would stay again

Date of stay: June 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank firemanlancefield
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
hgcmelbourne, Hotel Operations Manager at Hotel Grand Chancellor Melbourne, responded to this reviewResponded 18 August 2019

Dear firemanlancefield
Thank you very much for your 5 star review! We are so happy you enjoyed your stay with us and we hope to welcome you back again soon to the Hotel Grand Chancellor Melbourne! Kindest regards, Tara Strickland, Hotel Operations Manager

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Reviewed 27 June 2019

Hotel is located in a great spot, close to public transport, plenty of resturants and facilities such as gyms and shopping outlets near by.
The pool and gym are a little small but suffice for a short stay

Date of stay: June 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Scenic42976356689
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
hgcmelbourne, Hotel Operations Manager at Hotel Grand Chancellor Melbourne, responded to this reviewResponded 18 August 2019

Dear Scenic42976356689
Thank you so kindly for your review. We are so pleased you found our hotel to be ideally located for your recent stay and we trust you enjoyed your time in the city! With a treadmill, elliptical machine, bike, multi purpose machine and free weights we certainly agree that our fitness room is sufficient and our rooftop pool is definitely a favourite spot amongst guests. We hope to have the opportunity to welcome you back again soon to the Hotel Grand Chancellor Melbourne. Kindest regards, Tara Strickland, Hotel Operations Manager

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Reviewed 27 June 2019

I’d like to give this hotel 3.5 rather than just 3. It certainly is a bit dated and rooms lack up to date connections and recharging points and are a little small, but they are comfortable and service is good. Convenient to east side of Melbourne.

Date of stay: June 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Sydneyabe
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
hgcmelbourne, Hotel Operations Manager at Hotel Grand Chancellor Melbourne, responded to this reviewResponded 18 August 2019

Dear Sydneyabe
Thank you for taking the time to provide your review. We appreciate your great feedback about our comfortable rooms and service and we certainly agree our location is super convenient here in the middle of Melbourne city. We are excited to be in the midst of a refurbishment and we hope you have the opportunity to stay with us again, we'd love for you to see the updates we are making at the Hotel Grand Chancellor Melbourne! Kindest regards, Tara Strickland, Hotel Operations Manager

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Reviewed 26 June 2019 via mobile

Reviewing this hotel for its perfect location. Lots of restaurants and shops within walking distance, it is also reachable by the free tram ride, well, need to walk a little bit only

Enough selections for breakfast. But it can do a bit of change on its menu.

Friendly and helpful hotel staffs!

We thought the room was big, definitely can fit an extra bed kind.

We will definitely return to this hotel

Date of stay: June 2019
Trip type: Travelled with family
1  Thank d0glover
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
hgcmelbourne, Hotel Operations Manager at Hotel Grand Chancellor Melbourne, responded to this reviewResponded 18 August 2019

Dear d0glover
Thank you so much for your terrific review! We are delighted to hear you enjoyed your stay with us and greatly appreciate your feedback about our central location, spacious rooms and friendly staff, thank you! We hope to welcome you back in the future to the Hotel Grand Chancellor Melbourne. Kindest regards, Tara Strickland, Hotel Operations Manager

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