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“Fabulous stay” 5 of 5 bubbles
Review of The Swanston Hotel, Grand Mercure

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The Swanston Hotel, Grand Mercure
Ranked #84 of 157 Hotels in Melbourne
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Fabulous stay”
5 of 5 bubbles Reviewed 2 June 2012

I have stayed at this hotel more than a dozen times now. I love the fact that it is central to everything in Melbourne so I feel safe returning from wherever I have been. The king size rooms are terrific. Because I have stayed often, the last time I stayed there was a bottle of wine in my room to say thanks for your loyalty. Nice touch!

  • Stayed May 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 467Helen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,338 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (263)
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Sydney
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 1 June 2012

I stayed at the Grand Mercure Swanston Street for 4 nights on business recently. While the hotel is a little dated, everything was quite acceptable and I will stay there again. It was good value for money. I would rate it as a solid 4 star property. The staff was pleasant throughout. My room was a decent size and comfortable. As mentioned in many other reviews, it is a great location in central Melbourne - close to trams, restaurants and shops. My only negatives were (a) no onsite parking - it is a couple of blocks away and (b) noisy airconditioning on a neighbouring building (request a high floor).

Room Tip: Request a high floor - do not stay hear if you have a car.
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  • Stayed May 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Ozmanian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Swanston Hotel, Grand Mercure

Property: The Swanston Hotel, Grand Mercure
Address: 195 Swanston St, Melbourne, Victoria 3000, Australia (Formerly Mercure Grand Hotel on Swanston)
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#50 Family Hotel in Melbourne
#66 Romantic Hotel in Melbourne
#68 Business Hotel in Melbourne
#78 Luxury Hotel in Melbourne
Price range (per night): $156 - $354
Hotel Class:4 star — The Swanston Hotel, Grand Mercure 4*
Number of rooms: 200
Official Description (provided by the hotel):
The Swanston Hotel, Grand Mercure is a 4.5-star hotel positioned in an unrivalled location in the very heart of Melbourne's CBD and city, surrounded by the city's most popular business and shopping precincts, theatres, galleries, bars and restaurants. With shopping meccas like Bourke Street Mall, Emporium Melbourne and H&M right on your doorstep, other attractions like Federation Square, Southbank, Her Majesty's and Regent Theatres, Queen Victoria Markets and Melbourne Central Shopping Complex are just a short stroll away. In addition, with a tram stop conveniently located at the front entrance - a quick tram ride will take you to all major sporting venues including the MCG and Etihad Stadium plus the city's cosmopolitan shopping and entertainment hotspots such as St Kilda, Chapel Street, Bridge Road and Brunswick Street. The Swanston Hotel, Grand Mercure is Melbourne's most centrally located hotel. ... more   less 
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Also Known As:
The Swanston Hotel, Grand Mercure Hotel Melbourne
The Swanston Hotel Grand Accor
The Swanston Hotel, Grand Mercure Melbourne, Victoria

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