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“Great Location, great value, and clean”
Review of Atlantis Hotel

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Atlantis Hotel
Ranked #94 of 159 Hotels in Melbourne
Seattle
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Great Location, great value, and clean”
Reviewed 26 February 2012

The staff at check in were very friendly and very informative on all the city highlights. The rooms are vey clean yet simple but perfect if you are touring around Australia and need a good base in Melbourne at a resonable price. It was the perfect location to catch the bus back to the airport as it is across the street from the terminal. I would stay here again.

  • Stayed November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sandpailkids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (379)
Date | Rating
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English first
Melbourne, Australia
Level Contributor
4 reviews
3 hotel reviews
Reviewed 25 February 2012

I recently stayed in this hotel for one night. I found the service upon arrival very good, and the staff friendly. My room appeared very clean and included the usual array - kettle, cups, ironing board and iron etc. that I would expect in any hotel. I discovered the kettle did not work and after waiting an hour rang and reported it to reception. The lady who answered told me she was too busy to do anything at that time. I waited a little over an hour then took the broken kettle to reception. I was immediately told - I can't do anything I am too busy. In fact, only the man at reception was doing anything. I did have a different kettle placed in my room later that night, while I was out. My feelings about the hotel - due to that staff member's impolite attitude and self-righteousness remain very negative. Why choose to stay in a hotel and put up with ignorant staff, when so many other hotels have professional staff? By the way, also 2 lights needed bulbs replacing.

Room Tip: Request a room with a view and ask them to check that all appliances are working before you arrive.
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tourist2727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 24 February 2012

While at the moderate/budget end of the market, the rooms were very neat, modern, roomy and clean. The hotel is easily accessible from Spencer Street Station and walking distance to the city hub. While the breakfast was limited in choice the food was wholesome and well presented. It was affordable and I would recommend the hotel to the budget conscious traveller.

Room Tip: Get a street facing room to overlook the Etihad Stadium and the Docklands.
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dodeclare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 February 2012

I did quite a bit of research before choosing the Atlantis, both from comments on this website and other websites. We were really happy with the hotel on our arrival. Firstly, it's not right in the middle of the city (so less noise) but it is only 1 block from the Sky Bus Terminal, the Free City Tram and Free Bus (extremely convenient). Room was large enough and very clean, bed was comfortable and bathroom was clean (maybe a little on the smaller side) but the shower head and lighting were great. Staff were really helpful whenever we asked a question at Reception and it was no trouble to leave our luggage there all day after we had checked out (we had a late PM flight).

Breakfast was included in our rate (but it's cheap to purchase $11 each) Probably the only thing I would raise is that the same food is served each day for breakfast. It would be great if they just changed the 2 hot dishes each morning. But considering it was free for us who's to complain!

I would definitely recommend the Atlantis, great value for money!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KJCOOL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakham, United Kingdom
Level Contributor
294 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
Reviewed 23 February 2012

We stayed here for 2 nights on our return from Tasmania and before heading off down the Great Alpine Road. The location is good for the skybus but not so good for restaurants. We used the tram to get across town to areas with restaurants so it was not an enormous problem. The hotel is a fairly anonymous city hotel but the rooms are a good size and clean and the shower good. We had little contact with staff except on check in and we found them polite. We got a deal as it was a weekend and at the price we paid it was good value.

Room Tip: The higher rooms get a view. Floors 11+
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank quin88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Atlantis Hotel

Property: Atlantis Hotel
Address: 300 Spencer St, Melbourne, Victoria 3000, Australia (Formerly Best Western Atlantis Hotel)
Phone Number:
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotel in Melbourne
#85 Luxury Hotel in Melbourne
Price range (per night): $102 - $179
Hotel Class:4 star — Atlantis Hotel 4*
Number of rooms: 232
Official Description (provided by the hotel):
The 4 Star Atlantis Hotel welcomes business and leisure travelers into a comfortable atmosphere where you'll feel right at home. Located on Spencer Street and right opposite Southern Cross Station and Etihad Stadium and easy walking distance to all the marvelous Melbourne has to offer. Connect with comfort in one of our 232 guest rooms, 160 of which were only opened in August 2009 whilst the others have just undergone a complete refurbishment. These contemporary rooms all contain sleek furnishings, flat-panel 32 Inch LCD TVs, a comfortable bed, a generous working desk and some with City or Docklands views. Whether you're in Melbourne on official business or as a citizen of leisure, the Atlantis Hotel is your connection to the heart of the city.Bringing your car? The Atlantis Hotel has car parking available on-site for a nominal charge of $15 per night. Want to keep fit and active whilst at the hotel? Then why not head down to the heated pool for a few laps, jump into the gym for a workout on our LifeFitness® equipment or just relax in the sauna? However should you prefer to relax whilst at the hotel then why not speak to one of our friendly reception staff for some great tips on where to eat or drink in town. We can also arrange tours and offer advice on what to do and see whilst you are in Melbourne. ... more   less 
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Also Known As:
Best Western Melbourne
Melbourne Best Western
Atlantis Hotel Melbourne, Victoria

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