Our group of 10 took the City tour, Phillip island and Great ocean road tours. As we had small children, we wanted to charter a small bus on our own. Melbourne Tours is the only agency which not allow us to customize, but also responded timely to my queries. Khalid, our tour guide, was very punctual, and he also took initiatives to help us take photos and sent to us. Thanks to Khalid, We had a few chances to see and took picture of koalas and echidna as we drove along the road.
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