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Sit Back and Enjoy the Day

Excellent day out from start to finish. Highly recommend for a day of variety from wildlife to... read more

Reviewed 13 April 2020
Pamela P
,
Brisbane, Australia
Pingus Pingus EVERYWHERE!

My friend & I went on this tour with David, who is a wonderful guide... very informative, funny and... read more

Reviewed 6 January 2020
dannikeeping
,
Sydney, Australia
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Reviewed 1 August 2013

Khalid was our guide for the day and he was absolutely brilliant! He has a great wealth of knowledge and expertise, great sense of humour and we couldn't of asked for a better guide!

Date of experience: July 2013
2  Thank Christine S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MelbournesBestTours, Public Relations Manager at Melbourne's Best Tours, responded to this reviewResponded 8 August 2013

Hi Christine S,

We are happy to hear that you had a great time on the tour! Our driver/guides have ample experiences and are very passionate with what they do. Thank you for your positive comment and we will share this with him!

Hope you have memorable trip in Melbourne and let us know how we can help you if you are back in town!

Safe travels.

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Reviewed 9 July 2013

The city tour was a very informative experience and really helped us get orientated to Melbourne on our first day there. The guide was very knowlegable about history and really made an effort to ensure that we had an enjoyable tour.

Date of experience: May 2013
1  Thank Canmoretravelbugs
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MelbournesBestTours, Public Relations Manager at Melbourne's Best Tours, responded to this reviewResponded 18 July 2013

Hi Canmoretravelbugs,

Thank you for sharing your first tour experience in Melbourne with us. It's great to hear that you had an enjoyable time and to visit the various sights and experiences Melbourne city has to offer! We look forward to welcoming you again in future and let us know how we can help you with our variety of day tours available at Melbourne's Best Tours!

Best wishes,
Melbourne's Best Tours

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Reviewed 2 June 2013

First of all, I would like to thank EDWARD For a great tour. It was a beautiful day in melbourne and Edward was very knowledgeable about the city and australia in general. We visited many places and he took the time everywhere we stopped. No rush and plenty of time to enjoy, take pictures, ask questions, etc.
He also had good stories so the entire experience was enjoysble to say the least.he even took us to the pier for our cruise for a small fee.
Thanks again for a great tour and the memories. We will certainly come back to that beautiful city.

Date of experience: April 2013
Thank Phil H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MelbournesBestTours, Public Relations Manager at Melbourne's Best Tours, responded to this reviewResponded 18 July 2013

Hi Philip H,

It is always great to hear that our guests had a good experience with us in Australia. Thanks for sharing your experience with our Melbourne City Day Tour. It is fantastic to hear that you had an excellent time and that Edward was able to make it a memorable day. Melbourne's Best Tour offer tours with smaller coaches / groups, which we wish to provide a more personalised tour where guests like yourself have more time to ask questions, take photos and it won't be a rush! We hope you took plenty of great photos on your tour.

We hope to see you at Melbourne's Best Tours again at your next visit!

Best Wishes,
Melbourne's Best Tours

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Reviewed 13 May 2013

I would like to take this opportunity to provide feedback on a couple of tours that I undertook last week.

Tour 1 – great ocean rd full day tour – this tour was faultless!! The bus driver (Peter) was most knowledgeable about the subject matter and arranged the itinerary so that we were not impacted by the much larger tour groups in the area at the time.

Tour 2 – Phillip island penguins half day tour – this tour was also most enjoyable with the driver (James) going out of his way to assist the other passengers. We would have liked a little extra time at a couple of the attractions on this tour, but appreciate that nature waits for no one. In no way did it feel rushed, but as I say and extra 15 minutes here and there would have been nice.

There is much to be gained from small group touring (flexibility in the itinerary, etc) and your advertising should push this point. We have been on quite a few tours over the years – both in Australia and especially overseas (Europe and UK) and it is the small group tour that most appeals to us. We are a late middle aged couple (approx 60) and find this style of touring in an unfamiliar place to be what we enjoy the most.

The only issue we had with our experience was that the pick up point in Federation Square was not clearly marked (it wasn’t marked at all), so it was a little confusing as to where the bus would actually pick us up.

Date of experience: May 2013
3  Thank Chris L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MelbournesBestTours, Public Relations Manager at Melbourne's Best Tours, responded to this reviewResponded 18 July 2013

Hi Chris L,

Thank you for your feedback. We are glad to hear that you had a good experience in Melbourne; we are very passionate about our city! We hope you had an memorable time on the Great Ocean Road and Philip Island tour.

At Melbourne's Best Tours, the smaller group size leads to a more relaxed atmosphere allowing more interaction between all on board. On top of that, it also provides the flexibility and allowing guests to visit more destinations and spend quality time in each place. Our drivers / guides are attentive to our guests and hope to provide a memorable experience for all!

The pick up point is available on our website and brochures available at hotel reception. Feel free to call us to reconfirm your tour prior to departure so our staff will be able to help you. We hope that it didn’t cause too much trouble to find us that day. Melbourne’s Best Tours look forward to welcoming you again in your next visit and hope to provide you the assistance you need!
Thanks for letting us know that Peter and James did a great job! We will pass this on to them.

Safe travels!

Warm regards,
Melbourne's Best Tours

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Reviewed 24 April 2013

Khalid & James were fantastic nothing was too much trouble. Khalid was a wealth of information & is very passionate about his job which makes it even more enjoyable.

Date of experience: April 2013
2  Thank Happynewtraveller
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MelbournesBestTours, Public Relations Manager at Melbourne's Best Tours, responded to this reviewResponded 18 July 2013

Hi Happynewtraveller,

We hope you had a great time with us during your trip in Melbourne. Thanks for letting us know that Khalid and James did such a great job. I will certainly let them know the appreciation they received from their passengers!

Best Wishes,
Melbourne's Best Tours

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