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AU$209
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Karen N
Queenstown, Australia
There's so much to love about Hadley's that make you want to go back
4.0 of 5 bubblesReviewed 29 Dec 2023
I so want to give you a 5-star review as this was our fourth visit to Hadley's. We took time out from our business to be spoilt with High Tea on Christmas Eve (a 5-star experience), Christmas Lunch was also a 5-star experience, all staff we encountered superb and faultless, yet again. We love the way Hadley's embrace the property's history to enhance guests' experience. We love the old-world charm too. Rooms are always 5 star clean, beds comfortable and have great pillows.

As we had booked several months in advance, booked direct, were staying 3 nights and were returning customers (here is the "BUT"): we were a little disappointed that our room whilst in a quiet position, was so much smaller than the previous two we had stayed in on earlier occasions. It appeared to also be one still on the 'revamp' list (bedside tables needed reviving).

The reason we mention this that we received pre-stay notices about deals, and now already have received post-stay ones. So, we wonder what the 'qualification' is on such offers, and at what point is our customer loyalty recognized!

Date of stay: December 2023
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,335)
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64 - 69 of 1,335 reviews
Reviewed 16 December 2023

Absolutely beautiful old world hotel.
We stayed in The Amundsen Suite, not only was it enormous but just gorgeous.
The bar, restaurant , staff were all fantastic.
Not the modern hotel like everywhere else, just elegant, welcoming old fashioned grandeur.

Room tip: Book the Heritage Suite, fabulous
Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Aussie22OS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dean White, General Manager at Hadley's Orient Hotel, responded to this reviewResponded 20 December 2023

Dear Aussie22OS,

Thank you for your positive review and feedback. We love the Amundsen Suite too, and such a great story linking us to Norwegian explorer and the history of the world!

We are delighted that you enjoyed your stay with us and hope to welcome you back soon.

Kind regards,

Dean White

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2023

The door stop is on the floor and we both stumped our foot on it as it was in the middle of the walkway between the bed and the bathroom.
The bathroom door had to be forced shut to shut.
The minibar fridge had a beer half drank.
The poached eggs were hard.
Other than that great the staff were helpful and lovely. Had a wonderful sleep!

Date of stay: November 2023
Trip type: Travelled as a couple
Thank Alison H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dean White, General Manager at Hadley's Orient Hotel, responded to this reviewResponded 20 December 2023

Dear alisonhV3778SB,

We really appreciate your feedback.

We are in the process of renovating all the bathrooms which will eliminate the challenges you faced. Thank you for your constructive feedback on the other points. I have shared with all departments to ensure we close the gap on the points you mention.

Thank you again for the feedback, as is provides us with a great opportunity to improve our guest experience.

Kind regards,

Dean

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2023

The public areas of this historic hotel are delightful, and obviously lovingly maintained. We had a pleasant welcome from reception, though getting inside was tricky due to the limited drop off zone on the front street, a step and two sets of doors to negotiate with luggage. We always choose a standard hotel room, and this one was quite standard, with olde world décor to suggest its heritage. It was a bit cluttered with cupboards and lamps reducing the useable floor space. The bathroom was clean and the toiletries were nice. We didn’t eat breakfast at $29 pp – instead went to the markets, a super easy walk from the hotel. A good choice if you want to enjoy the building, but we spent most of our time outside and exploring the city.

Date of stay: December 2023
    • Location
    • Rooms
    • Service
Thank possumJ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dean White, General Manager at Hadley's Orient Hotel, responded to this reviewResponded 7 December 2023

Dear possumJ,

Thank you for your positive review and constructive feedback. We certainly would love to have a beautiful, roomy hotel entrance, alas the foresight for this type of hotel design in the early 1800's was lacking. Also noted on the room decor comment. We are currently auditing each and every room, so this feedback is particularly helpful, thank you!

We hope to welcome you back soon.

Kind regards,

Dean

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Reviewed 3 December 2023

Great location - close to the docks, Salamanca and museums. Excellent restaurant with some very tasty dishes. Very helpful staff. The bar is also very charming. The Victorian era architecture is quite delightful.

Room tip: Traffic in Hobart is mad. All one-way streets. Make sure you have Google maps running.
Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank pappys2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dean White, General Manager at Hadley's Orient Hotel, responded to this reviewResponded 7 December 2023

Dear pappys2015,

Thank you for your positive review and feedback. Every one of our team members takes pride in our mission to deliver unique, culturally rich Tasmanian experiences, and provide genuine hospitality straight from the heart.

We hope to welcome you back soon.

Kind regards,

Dean

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2023 via mobile

Hadleys hotel is in the centre of Hobart, easy walking to every part of the city. The hotel is full olde world charm, with an interesting history. The staff are very friendly and helpful. Parking is provided at a nearby multi storey car park at reserved spaces. We had delicious evening meals and the breakfasts were extensive. We experienced a wonderful stay and would recommend this lovely hotel to everyone.

Room tip: Happy hour in the hotel bar 5-6pm !
Date of stay: November 2023
Trip type: Travelled as a couple
Thank Robert G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dean White, General Manager at Hadley's Orient Hotel, responded to this reviewResponded 7 December 2023

Dear Robert G,

Thank you for your positive review and feedback. Every one of our team members takes pride in our mission to deliver unique, culturally rich Tasmanian experiences, and provide genuine hospitality straight from the heart, so it is particularly satisfying to read your comments.

We hope to welcome you back soon.

Kind regards,

Dean

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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