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marcus157
Launceston, Australia
Ok place to stay
3.0 of 5 bubblesReviewed 27 Feb 2024via mobile
The room it's self had a really good view and the shower was amazing. The only let down for me was the bed and pillows were horrible. The pillows very hard and the bed just as hard. The TV with Netflix was a hit and the staff down stairs really helpful.
Date of stay: February 2024Trip type: Travelled solo
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Reviews (1,118)
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All reviews embers restaurant fourth floor family room small balcony would stay again bit dated free wifi comfortable bed per day within walking distance city centre an upgrade car parking street noise water front salamanca place short stay
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3 - 8 of 1,118 reviews
Reviewed 21 February 2024

A comfortable room with balcony overlooking Mt Wellington. The area is within walking distance to city centre, stores, waterfront and the Salamanca markets. I visited Cracked and Spineless books, Hanging gardens, the waterfront, the market and had a trike ride as well. Lots of interesting attractions and cafes, restaurants nearby too. The hotel was efficient and my room comfortable with all the usual facilities. Breakfast was buffet style and we had dinner one night - all good quality and delicious. Staff at reception were helpful and courteous. Enjoy.

Room tip: Balcony rooms worthwhile for the views - lovely old houses in area
Date of stay: November 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Apolonia70
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 January 2024

Not a huge fan of Best Westerns, but this one was great. Excellent location (seems a little bit off the track, but Hobart is not too big and one can still walk to many places from here), clean, good breakfast buffet. No issues with wifi. A lot of brochures and flyers by the lifts – do check them out!

Date of stay: October 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Belle_etrangere
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 January 2024

Bed in king bed so comfortable. Made for a great nights sleep. Good place to catch ferry back to Melb. Free drinks voucher for Bisto and 10% off dinner at bistro. Clean, no cooking facilities. Lady at reception very friendly and welcoming, something we dudnt get in some places.

Date of stay: December 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank joy R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sherlin Verma, Marketing at Best Western Hobart, responded to this reviewResponded 16 January 2024

Thank you so much for your review. We are glad to hear that you had an excellent experience. We really value your feedback and are committed to providing the best possible services to all our customers. We hope to see you again very soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2023

Arriving at 8:30, when the buffet closed at 9:30, we found no bread, one pastry, hardly any fruit, no eggs, no baked beans, two cold tomatoes, two cold sausages, a few cold potatoes, no bacon and a broken pancake machine. Shortly after, the coffee machine broke.

I needed to ask a staff member to restock, who seemed very surprised at the request.
They restocked the bread straight away and attempted to fix the pancake machine but couldn't. After 15 minutes some bacon and baked beans were brought out, the bacon was so undercooked it was basically warm ham, and the beans were cold.

In the end, we paid $35 for a piece of cold toast and a glass of water each. I say cold toast because the toaster machine is so old and slow, while the bread appears toasted, it's stone cold.

This was really inconvenient, we wanted to eat breakfast and get on our way. This terrible buffet meant we needed to stop somewhere else and buy another breakfast.

Our feelings are not unique, all the other guests in the dining area were commenting how simply terrible it was. Speaking of, there were only about a dozen people there, hardly enough people to have rushed the buffet and depleted it to the level it was.

Date of stay: November 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Sightsee611082
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sherlin Verma, Marketing at Best Western Hobart, responded to this reviewResponded 27 November 2023

Thank you so much for your review. We are sorry to hear about your experience and would like to apologize for the inconvenience that was faced. Rest assured, we understand your frustration and will look into this right away. We really value your feedback and are committed to providing the best possible services to all our customers.

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Reviewed 21 November 2023

Nice clean hotel with bars and restaurants nearby. It was approximately 1km from Salamanca which wasn't very taxing for a 60yo. A couple of slight hills. The food in the hotel restaurant was good. I would recommend this hotel.

Date of stay: November 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank GrandTour10662113351
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sherlin Verma, Marketing at Best Western Hobart, responded to this reviewResponded 23 November 2023

Thank you so much for your review. We are glad to hear that you had an excellent experience. We really value your feedback and are committed to providing the best possible services to all our customers. We hope to see you again very soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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