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COOJ24
Canberra, Australia
For the budget conscious only
3.0 of 5 bubblesReviewed 4 Nov 2023
Stayed here as part of a tour group: Trade Travel. Guest laundry good: need 3x$1 coins to operate washing machine; didn’t use the dryer but I think it’s also $3.00
Bathroom upgraded but shower screen does not stop water pooling on the floor so despite a grab rail, it’s a trip hazard. Thin towels, nowhere to hang hand towel or face washer and small room. Lumpy pillows. Room furniture needs replacing; old and not very comfortable. Clean. No biscuits with limited tea/coffee choices (seems to have become standard practice?)
Food was just acceptable even though it was pre-ordered with Trade Travel 2.5 weeks in advance: pre-ordering meals is a Trade Travel policy that regrettably, happened with most main meals. The food was mostly tasteless and there were no vegetables or salad; maybe part of the package we were on? Breakfast pretty standard fare; nothing exciting. Helpful staff at breakfast and very extroverted helpful waiter/bar attendant in the evening. Comfortable and quiet area to sit and relax adjacent to dining room/bar
It was an OK place to stay if you are on a tight budget, but I'm sure there are better places elsewhere; I'd rate it a 3 star.
Date of stay: October 2023
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Reviews (1,118)
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All reviews embers restaurant fourth floor family room small balcony would stay again bit dated free wifi comfortable bed per day within walking distance city centre an upgrade car parking street noise water front salamanca place short stay
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12 - 17 of 1,118 reviews
Reviewed 19 September 2023

Perfect location for a city stay whether on business, shopping or exploring. Loved the onsite parking availability. Property in general was well maintained and our room very clean and comfortable. Staff excellent. WIll definitely stay here again.

Date of stay: September 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Rebecca H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sherlin Verma, Marketing at Best Western Hobart, responded to this reviewResponded 20 September 2023

Thank you so much for your review. We are glad to hear that you had an excellent experience. We really value your feedback and are committed to providing the best possible services to all our customers. We hope to see you again very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2023 via mobile

Very dated and in need of a paint brush. Furniture looks out of the 80’s. Don’t think the net curtains have ever been changed. Bed was ok and the bathroom was clean and appears fairly recently upgraded. But the bathroom door would not close. As for the rooms entry door, it can only be described as worrying! Makes you feel the hotel is located in gangland. Even if the padlock was necessary, it did not even line up, so you could not use it even if needed!

Room tip: If you want comfort, look elsewhere
Date of stay: September 2023
Trip type: Travelled on business
Thank TonyGlyn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sherlin Verma, Marketing at Best Western Hobart, responded to this reviewResponded 20 September 2023

Thank you so much for your review. We are sorry to hear about your experience and would like to apologize for the inconvenience that was faced. Rest assured, we understand your frustration and will look into this right away. We really value your feedback and are committed to providing the best possible services to all our customers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2023

I have stayed three times now over the last few years.
A very good affordable business hotel within 4 - 5 mins walk of bars, restaurants and CBD.
King room is quite large and mine was on 5th floor with a balcony. Unlimited internet access, large TV, and free parking if a Best Western member.
Hobart in winter is quite cold but a good heating system meant my room was always warm when I returned.

Date of stay: August 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Julian_E_Hall
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sherlin Verma, Marketing at Best Western Hobart, responded to this reviewResponded 21 August 2023

Thank you so much for your review. We are glad to hear that you had an excellent experience. We really value your feedback and are committed to providing the best possible services to all our customers. We hope to see you again very soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2023

We chose to stay here due to the availability of parking, it is central and the price was competitive. The bathroom was clean, newly renovated. Lots of shops around where to eat so we did not bother getting the breakfast deal. They do have the Ember restaurant if you do not fee like going out. Ample room size. We will choose to stay here again if we come back but we will probably choose a room with a better view. Our room had a window but it is in level with this ledge that was not pleasing to the eyes for sure. Parking was $15 a day but subject to availability. We always got a park when we return after a drive somewhere. On most nights, parking was full.

Date of stay: June 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 21veecee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sherlin Verma, Marketing at Best Western Hobart, responded to this reviewResponded 17 July 2023

Thank you so much for your review. We are glad to hear that you had an excellent experience. We really value your feedback and are committed to providing the best possible services to all our customers. We hope to see you again very soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2023

Very poor quality hotel.Stayed here as part of a travel group. Rooms are tired and dated. My room smelt of dogs, yet when I spoke to reception, they said that they don't allow dogs. However when my room was cleaned the next day, there was a clear smell of cleaning products, in order to mask the smell of dogs. The breakfast was very basic. Would I stay there again - no thanks..!

Date of stay: May 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank MabdRosa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sherlin Verma, Marketing at Best Western Hobart, responded to this reviewResponded 17 July 2023

Thank you so much for your review. We are sorry to hear about your experience and would like to apologize for the inconvenience that was faced. Rest assured, we understand your frustration and will look into this right away. We really value your feedback and are committed to providing the best possible services to all our customers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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