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GJT78
Launceston, Australia

Hotel amenities excellent, booking reservation not so

4.0 of 5 bubblesReviewed 30 Nov 2022
We stayed overnight for a meeting in Hobart. Cofirmed and paid booking online and called to check-in late. Morning reception was not a delight to talk to. She bungled up our reservation and was told we did not booked for the day and was booked on the following day. She transferred us 4 x to another service and hunged up 4x. We had to repeatedly call 4 x and had to ask to leave our mobile number for reservation to call us back. Good thing reservation people confirmed booking explaining technical error on their computer not updating. We were worried all throughout drive to Hobart fearing our reservation did not pushed through from the way reception handled it. Poor communication and unnecessary stress on traveling. Night staff was excellent though. Fast easy check-in. The rest of the facilities were great. Near the city, parking is convenient and breakfast room service was great. So call to confirm booking before you come to this hotel.
Date of stay: November 2022
Trip type: Travelled on business
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with Best Western
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Reviews (1,119)
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All reviews embers restaurant fourth floor family room small balcony would stay again bit dated free wifi comfortable bed per day within walking distance city centre an upgrade car parking street noise water front salamanca place short stay
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30 - 35 of 1,119 reviews
Reviewed 27 November 2022

The hotel is centrally located in Hobart and was easy to get in and out of by car. It is also within eaay walking distance of various attractions and restaurants. Rooms are basic but clean and tidy and the staff are friendly and accommodating.

Date of stay: November 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Manni B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 November 2022

We spent 4 nights at this hotel in October. Great location to downtown Hobart. The docks and Salamanca Place are within walking distance otherwise it’s a short taxi ride away. We had a superior room on the 5th floor which I would recommend. Room was very clean and king bed was comfortable. Staff were friendly. I didn’t eat at the restaurant. It represented good value for money. I would recommend this hotel although parking was expensive at $15 per night.

Date of stay: October 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank MelindaB102022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 November 2022

Great bed, clean and nice staff. Very noisy on Friday & Saturday nights due to nightclub or something near by. Can hear adjoining rooms also. We were watching telly before. 10pm and the guest in an adjoining room kept thumping on our wall to turn it down (it wasn’t loud!). We wished we’d booked closer to the water front,

Date of stay: September 2022
Trip type: Travelled as a couple
1  Thank Kiwisonline
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 October 2022 via mobile

The staff at Best Western Hobart are brilliant. warm, friendly & totally committed to ensuring guest satisfaction & happiness. The rooms are very clean, bathrooms recently renovated with all of the expected amenities. The only draw back with staying here on a Friday ‘ Saturday night is the very loud music coming from a nearby night club. There’s nothing the Best Western can do about it but it did interrupt a good nights sleep. Special mention to the bar and restaurant staff, lovely guys very passionate about their jobs,

Date of stay: October 2022
Trip type: Travelled as a couple
1  Thank Carmel C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 October 2022 via mobile

Pleasant staff. Comfy king size bed and room was quiet. Parking was $15 and breakfast $26. I couldn't eat $26 worth of food but hubby enjoyed what he had. Everything was spotless. Bathroom has had an upgrade so quiet nice. Balcony had no real view.

Date of stay: October 2022
Trip type: Travelled as a couple
Thank sawteygirl59
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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