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tania442
Sunshine Coast, Australia

Great stay every time

Review of Quest Savoy
5.0 of 5 bubblesReviewed 4 weeks ago
The staff are incredibly helpful and pleasant. The proximity to city and waterfront is great. Rooms have everything you need and are very comfortable. Quiet rooms despite being so close to everything .
Date of stay: May 2024
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Lauren Sowby, General Manager at Quest Savoy, responded to this review
Responded 4 weeks ago
Dear Tania442

Thank you very much for your positive feedback. We are glad you enjoyed the central location of the hotel and the comfort offered with your apartment. We look forward to welcoming you back to Quest Savoy in the future.

Kind regards
Sally
Quest Savoy
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 8 May 2024

Clock keeps you awake. Good,central location. Tiny shower. Lack of tea options. Was not in the main building. Good? Not sure. Arrived late and departed early so can’t tell you about the staff.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank fionamance
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauren Sowby, General Manager at Quest Savoy, responded to this reviewResponded 5 weeks ago

Hello Fiona,
Thank you for staying with us at Quest Savoy and for leaving a review.
We do try to be clear on booking sites that the Budget apartments are not in the main building and is stair access only, we also follow this up with an email at the time of booking with our parking instructions.
All rooms in the Annex building on the road front have double glazing, we are sorry to hear that you still could hear the clock tower, we do have rooms in both our Annex and Main building that are quiet from external city noise, please request this on booking.
Annex building rooms are Budget Studio and Budget one bedroom apartment, stair access only.
Main building Studio Superior, Studio Executive and Two bedroom Executive apartment internal lift access.
If you do come to stay with us again we hope that we can improve your view of our hotel.
Kind Regards
Sue
Quest Savoy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2024

Great position ,good price ,very clean, well stocked with tea and coffee, only thing was the shower in the self contained unit was so tiny.
Walking distance to everything.Near restaurants and water front and the information centre.

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jan C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauren Sowby, General Manager at Quest Savoy, responded to this reviewResponded 19 March 2024

Hello Jan C,
Thank you for staying with us at Quest Savoy, we are pleased you enjoyed your time here and do hope to welcome you back one day in the future.
Kind Regards
Sue
Quest Savoy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2024

Great location. The apartment was central to town. Close to Wharf. Clean and great staff. The only reason i rated 9/10 not 10/10 is that the bed was not that comfortable and there are stairs to negotiate

Date of stay: February 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank marika632024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauren Sowby, General Manager at Quest Savoy, responded to this reviewResponded 24 February 2024

Hello Marika,
Thank you for staying with us at Quest Savoy, we are glad you enjoyed your stay, found our hotel to be in a central location, clean apartment and our staff were great.
We try to make it clear on booking sites and follow up with an email for all bookings in our Budget apartments - Standard Studio and One bedroom apartments that they are in an Annex building accessed via stairs only.
All of our rooms in the main building Studio Superior, Studio Executive and the Two Bedroom Executive are accessed with an internal lift.
We do hope to welcome you back one day in the future.
Kind Regards
Quest Savoy Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2024

Apartment has a wonderful layout to it, was very big and spacious and I love the building! Staff are friendly, room was spotless and the price was great. Really enjoyed the stay and looking forward to coming back

Date of stay: January 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank bretty217
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauren Sowby, General Manager at Quest Savoy, responded to this reviewResponded 6 February 2024

Dear Bretty217,
Thank you for taking the time to leave us a lovely review. We are pleased to hear you enjoyed your stay and we met all your expectations. We look forward to welcoming you back to Quest Savoy again in the future.
Kind Regards,
Lauren
Quest Savoy

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Reviewed 17 December 2023

Noise from street kept waking me. Bell tolling and car park warning siren were also intrusive.

Room was tired but well maintained and kept clean

Beds were comfy
Appliances were clean and functional

Could do with thin curtains to block vision from street but allow light through

Date of stay: December 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank happinessau
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauren Sowby, General Manager at Quest Savoy, responded to this reviewResponded 19 December 2023

Dear Happinessau,
Thank you for taking the time to provide a review and feedback it is welcomed and appreciated. I'm sorry to learn you found the street noise intrusive, we do have quieter rooms, should you stay with us again we welcome requests. It is great to hear that the bed was comfortable and the apartment was clean. Thank you again. Wishing you a happy festive season.
Kind Regards,
Lauren
Quest Savoy

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