We sent our 85 yr old parents to Tassie from WA for their 60th anniversary. Nick & his team assisted them above & beyond. Helping with luggage up the stairs, late night check in and welcoming banter. They loved every minute. The food & bev blew them away but the staff hospitality was more than first class. Memories were made.

Firstly I had my photo taken at the front door just to say I had been standing where my G-G-G-G Grandfather would had stood when he was the owner from 1861 to 1864. Inside were a few photos of the early Hotel and a list of the licensees from 1846 to 2019. Most of the other photos are from Sydney to Hobart races over the years. These are only in the Main Bar area and really could have more extending throughout the whole Hotel.
We had a really great experience and were served by great staff who gave excellent service.

Disappointing visit to the newly refurbished Shipwights Arms. Entered via main car park entrance into a dark, dank upper level. Hard to imagine anyone would desire to sit in such a gloomy atmosphere. Downstairs to refurbished and stylish atrium area. Lovely space and we were seated in the middle of the atrium with the late afternoon sun shining through the upper level windows. There was no escape from the discomfort of the sun glaring into one's eyes until the sun was low in the sky. This discomfort could be easily remedied by the installation of trendy, glare cutting, mesh style blinds to cut the glare and still allow bright light.
Pleasant wait Staff took original drink orders but there was a long delay before receiving same. No water offered but happily supplied when requested.
Several large groups seem to fully occupy the wait staff and it was difficult to get service for our small table.
Food orders taken and delivered. The Pork Belly was a truly lovely and pleasantly presented but it ended there. The Gnocchi had a great sauce, but the actual Gnocchi was a glutinous blob and very chewy. The scallops were deep fried to a dark brown crisp which overpowered the Scallops - oil too hot?
Eventually managed to attract attention and ordered further drinks, which never arrived. Further 30 minutes and, once again, attracted attention and reordered drinks.
Another long wait and orders were placed for Dessert. The Poached Pear was disappointing, and the Banana Splits were a letdown. The Menu did describe the Banana Splits as different, but this Dessert should never be called Banana Split - no resemblance to the classic and looked a mess on the plate.
Overall, a disappointing experience.