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Suzette B
Perth, Australia

Room size very small

3.0 of 5 bubblesReviewed 18 Mar 2024via mobile
We arrived at the Ibis and had paid extra to upgrade our room for our 3 day stay. The room was very small. In saying that it was clean. No mini bar provisions other than a small milk. The restaurant downstairs was very good. Food was delicious and service was great. The hotel is central to most things. Do your research before booking as parking car is between $17 and $25 per day. Expect to get your own luggage to and from your vehicle and room. Very expensive for what you get.
Date of stay: March 2024
Trip type: Travelled as a couple
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Susanty Daale-Setiady, Other at Ibis Styles Hobart, responded to this review
Responded 3 Apr 2024
Dear 893suzetteb,

Thank you for taking the time to share your feedback with us. We truly appreciate your honest review and are grateful for your insights.

We apologise for not meeting your expectations regarding the room size despite the upgrade. Your comments regarding the cleanliness of the room are noted, and we're pleased to hear that you found our restaurant to be very good, with delicious food and great service. I will certainly share your kind comments to all the team here at ibis.

I understand your concerns about parking fees and the lack of provisions in the mini bar. Rest assured, we will review these aspects of our offerings to see how we can improve and provide a better experience for our guests.

Thank you once again for your valuable feedback and for choosing ibis Styles Hobart. We hope to have the opportunity to welcome you back and provide a more satisfying stay in the future.

Warm regards,

Susanty Daale-Setiady
Hotel Operations Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews great pool on site parking bed was comfortable easy walk stayed nights central location gym salamanca market cbd harbour wharf
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Reviewed 10 March 2024

Great service from Reception staff. Jen was super helpful getting us checked in. We stayed here twice during our visit to Hobart and Jen was great both times.
Rooms are fine clean, modern. The pool and sauna and gym are lovely, a real nice thing to have.

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Sue G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susanty Daale-Setiady, Other at Ibis Styles Hobart, responded to this reviewResponded 14 March 2024

Dear 623sueg,

Thank you for taking the time to share your feedback with us. We truly appreciate your kind words and are thrilled to hear that you had a great experience with our reception team, especially Jen.

I will certainly pass along your comments to Jen and the entire team. Your recognition means a lot to us and motivates us to continue creating memorable experiences for our guests.

We're delighted that you enjoyed your stay with us and found our rooms to be clean and modern. It's also fantastic to hear that you appreciated our pool, sauna, and gym facilities.

Thank you once again for your loyalty and we look forward to welcoming you back for another enjoyable stay.

Warm regards,

Susanty Daale-Setiady
Hotel Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2024

Very clean room, very comfortable and great reception staff. Yes it is an Ibis which, means smaller rooms and mid range but heh its very good, great location for Hobart visit, close to most things you want to do and how long do you want to spend in

Room tip: Towles are provided in the pool for swimmers, you don't need to take your own. Salamanca and Port are within easy walking distance.
Date of stay: February 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank kcsMna
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susanty Daale-Setiady, Other at Ibis Styles Hobart, responded to this reviewResponded 14 March 2024

Dear kcsMna,

Thank you so much for sharing your honest thoughts about your recent stay with us. We truly appreciate your feedback and are thrilled to hear that you had such a positive experience, especially with our team.

It's heartening to know that you found our rooms to be very clean and comfortable, and that you had a great interaction with our reception. I couldn't agree more that our team works incredibly hard to ensure that every guest has a wonderful stay and I'm incredibly proud to work alongside such dedicated individuals.

We're glad that you found our hotel to be in a great location. We understand that as an Ibis, our rooms may be on the smaller side, but we're delighted to hear that you found it to be very good overall.

Thank you once again for your kind words and for choosing to stay with us. We look forward to welcoming you back for another fantastic stay in the future.

Warm regards,

Susanty Daale-Setiady
Hotel Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2024 via mobile

We stayed here when we first arrived in Hobart and were so impressed we booked for our return. The hotel is perfectly situated for exploring the city, being close to both the CBD and Salamanca Square. The rooms are a decent size and it’s definitely worth paying the extra for a room with a view over the water. The indoor swimming pool is lovely and there are great views from it too. Breakfast was great with lots of choice. Parking was fine too - although there was no room for us in the car park under the hotel they have an arrangement with a car park on the next street which worked well.

Date of stay: February 2024
Trip type: Travelled as a couple
Thank Difromsouthsea
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susanty Daale-Setiady, Other at Ibis Styles Hobart, responded to this reviewResponded 14 March 2024

Dear Difromsouthsea,

Thank you so much for your kind feedback and for choosing to stay with us again. We are absolutely delighted to hear that you had a great memory of your previous stay and decided to return to stay with us.

We're thrilled that you found our hotel to be perfectly situated for exploring the city, and that you enjoyed the spacious rooms and stunning views over the water. It's wonderful to hear that you had a great experience at breakfast and that parking arrangements worked well for you.

Thank you once again for your support and for sharing your experience with us. We can't wait to welcome you back for another fantastic stay in the future.

Warm regards,

Susanty Daale-Setiady
Hotel Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2024

Staff very friendly & helpful the room & services fantastic if ever if come back I would definitely stay at Ibis hotel in the centre of hobart close to restaurants . it's close to Wharf. Where they the best seafood restaurants. Hotel was the best

Date of stay: February 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Vikki C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susanty Daale-Setiady, Other at Ibis Styles Hobart, responded to this reviewResponded 14 March 2024

Dear VikkiN829,

Thank you so much for taking the time to share such wonderful feedback about your experience with us. We truly appreciate your kind words and are thrilled to hear that you had a great stay at our hotel.

It's fantastic to know that you found our team to be very friendly and helpful, and that you enjoyed our fantastic room and services. We're delighted that you would choose to stay with us again if you return to Hobart, and we can't wait to welcome you back.

Once again, thank you for your kind words and for choosing to stay with us.


Warm regards,

Susanty Daale-Setiady
Hotel Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2024

There really isn't anything to fault with the Ibis - it was centrally located, the staff were friendly and helpful and the rooms were clean and tidy. Being as the place was in the Hobart CBD, it was easy to just 'walk around the city and docks'. We were there 2 nights and very happy with the place.

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank J J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susanty Daale-Setiady, Other at Ibis Styles Hobart, responded to this reviewResponded 14 March 2024

Dear JosieJ475,

Thank you immensely for sharing your wonderful experience with us. Your kind and encouraging words have had such a positive impact on the entire team here at Ibis.

We're thrilled to hear that you found our hotel to be centrally located, with friendly and helpful team. It's fantastic to know that you enjoyed exploring the Hobart CBD and docks during your stay.

Your feedback truly means the world to us, and it motivates us to continue working hard to ensure that all our guests have a memorable and enjoyable stay.

We sincerely appreciate your support and patronage, and we can't wait to welcome you back for another fantastic experience in the future.

Warm regards,

Susanty Daale-Setiady
Hotel Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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