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Steph Jones

Luxurious !!

Review of MACq 01 Hotel
5.0 of 5 bubblesReviewed 15 Apr 2021via mobile
What a gorgeous hotel! The decor is superb throughout, the service is fantastic and the breakfast was wonderful. Also really enjoyed the quirky storytelling aspect and really enjoyed our morning tour with Colette. Overall extremely satisfied and will come again if we visit Hobart in the future.
Date of stay: April 2021
Trip type: Travelled with family
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Matt Casey , General Manager at MACq 01 Hotel, responded to this review
Responded 8 May 2021
Dear Stephycake,

Thank you for choosing to stay with us at MACq 01 and providing feedback on your experience, it is very much appreciated.

I'm delighted that you enjoyed your stay with us and in particular I am grateful for your comments regarding the service you received from Colette on your Storytelling Tour. I will certainly pass on your lovely feedback, thank you.

Kind Regards

Matt Casey
General Manager
MACq 01 Hotel
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 13 April 2021

The reputation of accommodation places can be a blessing or a hindrance - in this case the venue lived up to it's reputation in more ways than one. Consistency is the key to reliable service and this place delivered both at all times. We chose to stay in an upper level room on the harbour side with balcony, and loved it - plenty of space, all amenities were excellent, comfort, decor, ambience, heating, and little touches like floor heat in the bathroom was fabulous. I can't think of anything to improve the experience at all.

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Dimburr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Matt Casey , General Manager at MACq 01 Hotel, responded to this reviewResponded 9 May 2021

Dear Dimburr,

Thank you for providing this lovely feedback. We aspire to deliver a special experience to our guests at MACq 01 and I’m delighted to hear you enjoyed your stay and that we were able to create some fond memories for you.

It would be our pleasure to welcome you back if we are lucky enough to have you stay again in future.


Warm regards,

Matt Casey
General Manager
MACq01 Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2021 via mobile

My wife and I enjoyed a couple of nights at Macq1 this week as a fitting end to our three week Tassie honeymoon. Great location, wonderful staff, beautifully appointed and spacious room overlooking the water.
Things were a tad disorganised...our requested “honeymoon suite” initially had two single beds, the hotel reservations system had broken down, the phones couldn’t reach room service or housekeeping... room restocking missed things out...but all that was overlooked as we loved it.

Date of stay: April 2021
Trip type: Travelled as a couple
8  Thank PaulandLynM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Matt Casey , General Manager at MACq 01 Hotel, responded to this reviewResponded 9 May 2021

Dear PaulandLynM,

Congratulations to you both! I am absolutely thrilled that you chose MACq 01 to celebrate this special occasion in your lives and I’m glad to hear you had a great time overall.

Sadly you are correct, we did experience significant issues with our systems during your stay and I'm terribly sorry to hear this created confusion with your booking and that there were details overlooked during the servicing of your room. I understand the importance of these details and the impact it can have on the guest experience when these items are missing.

Thank you for your understanding and support, it is really appreciated. Should you ever be returning to Hobart, I would be delighted to welcome you back with a view to delivering you a truly memorable and special stay.

With warm regards,

Matt Casey
General Manager
MACq 01 Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2021 via mobile

Fabulous three nights in this genuine 5-star.

Large room, king comfortable bed, clean, perfect bathroom, great shower, technological modern, great location, and the best ‘mini bar’ Ive ever seen.

Cant fault.

Date of stay: April 2021
Thank VinNewcastle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Matt Casey , General Manager at MACq 01 Hotel, responded to this reviewResponded 9 May 2021

Dear VinceNewcastle,

Thank you for choosing to stay with us at MACq 01 and providing feedback on your experience - it is very much appreciated.

I'm delighted to hear you enjoyed your stay with us and we hope to see you again in the near future.

Warm regards,

Matt Casey
General Manager
MACq01 Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2021 via mobile

This is one of the best hotels I have stayed in anywhere in the world. We stayed three times, to rest in Hobart in before and after trips to the Tasmanian wilderness We stayed in both a street view room (Hunter) and Waterfront room. Both good but Waterfront worth the extra money. Real luxury! The staff - porters, checkin, cleaners - all friendly and efficient. We’ll be back!

Date of stay: April 2021
Trip type: Travelled as a couple
1  Thank robert_cumming
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Matt Casey , General Manager at MACq 01 Hotel, responded to this reviewResponded 9 May 2021

Dear robert_cumming,

Wow, thank you for providing this truly wonderful feedback. I’m thrilled to hear you enjoyed your time with us and it will be my absolute pleasure to pass this feedback on to our team.

We will look forward to welcoming you back in future!

Warm regards,

Matt Casey
General Manager
MACq01 Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2021

We thoroughly enjoyed our experience at MACq01 from the moment we were greeted at the door to our final farewell. Our room overlooked the harbour with it's magnificent view and the room itself was luxury personified. Highly recommend. We will be back.

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Katiepie52
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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