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All reviews underground bar underground room above ground no lift mini bar underground tunnel historical displays flights of stairs opal shop outback town lamb shank enjoyable stay unique experience opal fields the main street bottle of wine sleeping underground
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Reviewed 2 October 2009

Travelling to Alice Springs, everyone has said that you must stay at this Hotel as it is very unusual, esp the underground rooms.

So I booked an underground room and was pleasantly surprised with the size of the room and Bathroom

Dinner in the restaurant was very average and over priced. Breakfast which was included in the rate, was average.

The one thing that frustrated me was the lack of Hot water for the whole day I was there, two cold showers was not great.

I commented on this on check-up and was refund the bill for dinner.

Overall thoughts Visit once and say that you have been there, other than stopping on the way to Alice Springs or hunting for Opals, there was not a lot to do.

  • Stayed: October 2009, travelled solo
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1  Thank kiwiawayMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2009

We got a reservation about 2 weeks prior to arriving. The rate of $220 seemed a little high, but it was supposed to be the best place in town. While we were there we found out that the people in the room next door (same stadard) paid $150.
We tried to get our rate reduced, but deal.
Whilst the the room (underground was OK, it definitley wasn't in the $220 value

  • Stayed: August 2009, travelled as a couple
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2  Thank bigkahoonaOssie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2008

Firstly, this is one of the strangest hotels you will ever stay in. Situated in Coober Pedy, in the South Austrlian Outback, many of its rooms are carved out of the hills. This is a traditional building style in Coober Pedy where summer temps go over 40 degrees, this style protects from the high and low temps.

The 'dug out' rooms are more expensive than the others and I would say they are worth experiencing, although they are of necessity very dark (this is I know obvious) with no daylight penetration at all, which makes it very difficult to judge time.

I found the facilities in the room poor, given the price of the hotel, the bathroom needed a good clean and a thorough overhaul and the furniture and equipment were of a poor standard.

The restaurant was expensive and of a fairly basic standard, but by far the most overpriced element was the cost of transfers from the hotel to the airport and train siding. Coober Pedy is about 40 km from the nearest stop on the Ghan and the hotel charges about $180 (AUs) for the transfer which seems very high even though the transfer across the desesrt isnt exactly the usual suburban commute.

This is a poor hotel housed in a really interesting building. Very overpriced, but worth a stay just for the experience.

Stayed: August 2008
3  Thank seniledelinquent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2008

Stayed 2 nights and it was thourghly enjoyed. The booking was done through the hotel website and they wre very good in recommending things to do and see .Our rate included breakfasts which were 1st class ,can say to all who read this to go and enjoy .
Peter Cumming N Z

  • Stayed: June 2006, travelled with friends
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2  Thank petercNewZealand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2008

we just had a two night stay at the desert cave in coober pedy

we had booked months ahead of time, and paid full price- hence we were disappointed when we arrived to find a sign advertising 20% discount- and we were not entitled to this because we had already paid.

the reception staff were rude, condescending and unhelpful
staff allowed their children to use the pool, and they were noisy and running around everywhere

our "underground" room was small and right in the courtyard, offering little or no privacy a soon as we opened the front door.

housekeeping did not clean the room until mid afternoon and did not replace milk, tea, coffee or sugar for the next morning.

we went to the shop to get some milk, and were charged $4.00 for a 350ml cup of milk!!!

on the up side- the restaurant was lovely and we enjoyed our meal. Also, the spa was a delight (once the kids left)

  • Stayed: March 2008, travelled with friends
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4  Thank susie10375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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