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All reviewscoffee clubnorth terraceone bedroom apartmentapartment hotelacross the roadadelaide ovaladelaide convention centrespa bathwashing machinerundle malllarge balconyserviced apartmentfull kitchenliving areaserviced dailylocation is greatstayed nights
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Reviewed 15 October 2015

This was our first ever stay at this fine establishment. We nearly cancelled our booking after reading some stupid reviews! My wife and I stayed for four nights ; October 9th to October 13th 2015.This stay is summed up with the word " Superb".
Pristine clean, fully equipped with a full range of amenities-- from full size modern oven to modern washing machine and clothes dryer to two modern TV sets et cetera , et cetera!! The staff were a class above those at most other hotels. We would like to highlight, in particular, 3 staff members : Amela , Wilbert and Ashish Sharma .

Room Tip: Great views of the Torrens River , Adelaide Oval , parklands et cetera.
  • Stayed: October 2015, travelled with family
    • Value
    • Rooms
    • Service
Thank Allan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksEmbassy, Manager at Oaks Embassy, responded to this reviewResponded 20 October 2015

Dear Allan P,
Thank you very much for taking the time to review your recent stay at the Oaks Embassy.

I am delighted to read that you have enjoyed your stay and that you have found our apartments to be clean and fully equipped with a full range of amenities.

It is pleasure to read that you were happy with the staff and the service they provided. Your lovely comments have been passed on to all staff.

Thank you once again for reviewing your stay at the Oaks Embassy and we hope to welcome you again in the near future.

Kind regards

Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2015 via mobile

Spent 4 nights here in a 2 bedroom apartment. Great location! Close to Rundle mall, convention centre, casino, great restaurants.

The unit is lovely. Clean, tidy, just nice. The only thing that was not so nice is the noise from the exhaust fan in the bathroom. It's almost as noisy as a cyclone!

The coffee club on the ground floor is fabulous. They serve lactose free milk with coffee. The coffee is always consistent and the waiters are fabulous!

Stayed: October 2015, travelled on business
1  Thank durianlizard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksEmbassy, Manager at Oaks Embassy, responded to this reviewResponded 20 October 2015

Dear Durianlizard,

Thank you for taking the time to provide us with such wonderful comments about your recent stay at the Oaks Embassy.

It is an absolute pleasure to read that you found our apartments to be clean and tidy and that you have enjoyed our fantastic location.

I am also delighted that you enjoyed the lactose free milk with your coffee at The Coffee Club. Thank you for advising us of the exhaust fan, our maintenance officer will inspect it thoroughly.

Thank you once again for taking the time to provide us with such lovely feedback about your recent stay at the Oaks Embassy and we look forward to welcoming you back soon.

Kind regards

Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2015

Booked this place months ahead of time. The hotel was at capacity as very busy time. Rooms are OK - but one bed apartment very small. Was given a room which was meant to have a sofa bed, but turned out to be just a couch so was upgraded [which was nice but took 3 phone calls to sort out] and new room was good but our shower door did not shut property so bathroom floor was constantly wet and couldn't adjust shower rose higher than setting so tall son found showering difficult. On checkout wished to pay by EFTPOS but was still charged on credit and ended up paying overdue fees on credit card.

Room Tip: Don't get one bed apartment as very small and crowded even for two people.
  • Stayed: October 2015, travelled with friends
    • Value
    • Location
    • Service
Thank Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksEmbassy, Manager at Oaks Embassy, responded to this reviewResponded 20 October 2015

Dear Linda S,
Thank you very much for taking the time to review your recent stay at the Oaks Embassy. It is disappointing to read that you found our apartments to be small and crowded.

I am however pleased that our friendly reception staff were able to accommodate your bedding requirements by upgrading you to another apartment.

Thank you for advising us of the shower door, your feedback has been passed on to our maintenance department.

Thank you once again for taking the time to review your recent stay and we certainly look forward to welcoming you back at the Oaks Embassy in the near future.

Kind regards

Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2015 via mobile

We used to rent one of the apartments here when we were a student in unisa. Now that we are back in Adelaide, staying here seems really familiar to us and we just love it. We stayed over a weekend for a friend's wedding this time, in a two bedroom apartment. Thinking that it is a full service hotel/accommodation we would expect to have basic toiletries. To our surprise, there's no shower caps in both our toilets! Bahhh!

We were given a room at level 16, facing hindley street. Heads up the rooms facing this street are bound to have a noisy night ahead especially Fridays and Saturday. Overall, I still like staying here. The apartments are clean and well maintained despite it being almost 10 years ago since we left uni.

Stayed: October 2015, travelled with family
Thank Jessie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksEmbassy, Manager at Oaks Embassy, responded to this reviewResponded 12 October 2015

Dear Jessie C,

Thank you for taking the time to review your recent stay at Oaks Embassy.

I am please to read that you enjoyed your stay and found our apartments clean and well maintained, even 10 years on.

I thank you again for providing your feedback and we look forward to welcoming you back to Oaks Embassy in the future.

Kind Regards,

Hotel Manager
Oaks Embassy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2015

We stayed at oaks embassy for 5 nights and it was honestly such a beautiful stay. The staff were kind and extremely accommodating, the room was comfortable and (for a techy family like ours) the abundance of power plugs was a fantastic feature. It was just off the main street of King William where a majority of attractions are located, taking away the hassle of needing to rely on public transport and cabs as everything we wanted was walking distance, which was convenient with kids (17 and 9). The hotel was full however never crowded, especially in facilities such as the gym/pool where it could become potentially unpleasant there was never such an issue. Lastly key cards are required at all levels in order to access, the floors, facilites (car park/gym/pool) , making The Oaks exceedingly secure. Definitely a place to stay again and would recommend to all!

Stayed: October 2015
Thank Mel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksEmbassy, Manager at Oaks Embassy, responded to this reviewResponded 12 October 2015

Dear Mel W,

Thank you for taking the time to write a review regarding your recent stay Oaks Embassy. I am please to read that you and your family enjoyed your stay and the abundance of power points.

I do agree, our location is a great advantage, walking distance to most city attractions and plenty to do near by for the whole family.

I thank you again for taking the time to write your review and we look forward to welcoming you and your family back to Oaks Embassy in the future.

Kind Regards,

Hotel Manager
Oaks Embassy

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