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AU$183
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Longdrive
Adelaide, Australia

Enjoyed the Hilton but good be better

Review of Hilton Adelaide
4.0 of 5 bubblesReviewed 4 Jan 2007
To celebrate New Year's Eve we booked an Indulgence package at the Hilton as the hotel is situated overlooking Victoria Square where a fireworks display is held at midnight.
The package included access to the club floor, breakfast, parking, champagne & chocolates. The room was excellent and had every comfort that you could wish for, a great bed and a flat screen television. Bathroom was excellent with plenty of marble, large bath, separate shower enclosure with choice of shower heads (overhead forest or normal on the wall).
Pre dinner drinks and canape's in the club room were very enjoyable and plentiful.
Buffet breakfast provided a wide choice of hot and cold dishes with chefs to cook eggs etc to your liking.

Now for the little items that that could have been better...staff attitude was never really friendly or helpful either on the phone prior or during the stay. Our package included complimentary bottles of water and newspaper & neither were provided without having to call housekeeping (twice for the water).
Dead moth on bathroom floor.
We requested a glass of orange juice at drinks at the club lounge only be told that it was not available as breakfast was not served in the lounge over Xmas/ New Year period. Five minutes later we saw another guest drinking orange juice.

Whilst these are little things, I believe that for this top class hotel which is charging top dollar these incidents should not happen.

But overall it was still enjoyable .
Date of stay: December 2006
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesCheck-in / front desk
3.0 of 5 bubblesService
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Reviewed 3 January 2007

Date of stay: December 2006
  • Trip type: Travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 November 2006

Date of stay: May 2006
  • Trip type: Travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 July 2006

Date of stay: June 2006
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 June 2006

Date of stay: June 2006
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 April 2006

Date of stay: February 2006
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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