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jw1601
Chipping Norton, United Kingdom

Exactly what you'd expect from a Hilton

Review of Hilton Adelaide
5.0 of 5 bubblesReviewed 7 Dec 2015
It's a bit hit and miss sometimes with Hilton, but the Hilton in Adelaide delivers exactly what they promise.

From stepping out of a taxi, you're helped by the doorman, and check in is fast and efficient. The lobby is nicely designed, and the restaurant smart and tidy.

I had an executive room on the 17th floor, looking out towards to West. The view was good, and the room was clean, tidy, and had a desk, and a TV on an adjustable mount, meaning you could watch it from anywhere without getting a sore neck - it's the small touches.

The executive lounge was nice, special thanks to Peter in the evenings, he made guests feel most welcome. It can't be an easy job to do on your own. The same goes for the lady at breakfast in the morning, she does an excellent job (I can't remember her name unfortunately).

I tried breakfast both in the lounge and the restaurant downstairs. The restaurant has far more choice, and hot food, which makes it better if you're hungry. They do all the eggs cooked to order, and have an efficient system where they're brought to your table.

Location is perfect, there's a tram station right outside, and given Adelaide's relative compactness, everywhere in the CBD is walkable.

Stay here, you won't be let down.
Date of stay: December 2015
Room Tip: High floor rooms offer the best views
Trip type: Travelled solo
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
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PNorsell, General Manager at Hilton Adelaide, responded to this review
Responded 23 Dec 2015
Dear jw1601,

Thank you for your feedback regarding your stay at Hilton Adelaide.

I am delighted that you found the service and facilities up to the standard that you would expect from a Hilton property.

I am pleased that you were particularly impressed with the service from the team in the Executive Lounge and I will be sure to pass on your comments to them.

I look forward to welcoming you back again in the near future.

Yours sincerely,

Peer Norsell
General Manager
Hilton Adelaide
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews the executive lounge victoria square collins bar diamond member central market tram stop gouger street junior suite around the corner lobby bar valet parking an upgrade room service buffet breakfast bit dated hotel is in a great location across the road
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Reviewed 7 December 2015

Date of stay: December 2015
  • Trip type: Travelled with family
    • Service
Review collected in partnership with Easytobook.com
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PNorsell, General Manager at Hilton Adelaide, responded to this reviewResponded 24 December 2015

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 6 December 2015

We are Adelaide locals but often stay in the city for a getaway. More often than not we stay at the Hilton. We always have a fantastic stay. Spacious rooms with great views.

Great location, tram across the road but walking distance to main spots in Adelaide.

We often do the Executive Club access. Food choices are lovely and drink options plentiful.

Love the new restaurant, we had breakfast and had good range of food choices, staff were lovely and very friendly.

A favourite part of our stay is a visit to Collins Bar where we sit and people watch.

Looking forward to our next stay end of December :)

Room tip: Hiltons Honor members get complimentary Wi-fi
Date of stay: December 2015
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank CJandJJ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PNorsell, General Manager at Hilton Adelaide, responded to this reviewResponded 24 December 2015

Dear CJandJJ,

I appreciate your positive review of Hilton Adelaide.

I am delighted that you enjoyed your stay and you were pleased with the new outlets. Our Collins Bar is a fantastic place to relax after a long day and I am pleased that you enjoy your time in there. Our location is certainly very central with plenty of popular restaurants and places of interest within walking distance.

I hope to welcome you back again soon.

Yours sincerely,

Peer Norsell
General Manager
Hilton Adelaide

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Reviewed 6 December 2015

The Hilton is a reliable stopping place for us when in Adelaide. Consistently high quality service, comfortable rooms and spotlessly clean, it is now our preferred stop-over.

This trip reinforced our existing views.

The ground floor bar has been refurbished and service is excellent/

Room tip: Facing Victoria Square can be noisy
Date of stay: November 2015
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank GeorgeEdmonds
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PNorsell, General Manager at Hilton Adelaide, responded to this reviewResponded 24 December 2015

Dear GeorgeEdmonds,

Thank you for your feedback regarding your recent stay with us.

I am delighted that Hilton Adelaide is your preferred choice of accommodation while in Adelaide. Our refurbishment to the Lobby Lounge and new restaurant is now complete and I am pleased you were able to experience them during your visit.

I look forward to your return.

Yours sincerely,

Peer Norsell
General Manager
Hilton Adelaide

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2015

Situated in the centre of the CBD in Victoria Sq....the Hilton offers access to many of Adelaide's attraction, situated right next to Central Markets, it offers a diverse range of Cuisine just around the Corner on Gouger St and China Town.
Tram stop right outside the hotel, cabs always available, off street parking, and functional rooms with great views of City Skyline, Hills and Coast...
The Lobby bar is always buzzing with activity.......excellent salt water swimming pool overlooking Victoria Sq.....

Date of stay: October 2015
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Streakyboy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PNorsell, General Manager at Hilton Adelaide, responded to this reviewResponded 24 December 2015

Dear Streakyboy,

Thank you for taking the time to pass on your comments.

We are certainly in a prime location and I am pleased that you found the local restaurants and the tram stop outside the hotel to be convenient for your needs.

I hope to welcome you back again soon.

Yours sincerely,

Peer Norsell
General Manager
Hilton Adelaide

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2015

The hotel is overal very good ,especially the location is very suitable for walking after dinner, the facility is alittle bit old. I like the hotel. I will travel to Adeliade once a quarter, I think I will Stay the Hotel the next time, but I hope you will correct the problem later.

Date of stay: November 2015
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Xinghua S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PNorsell, General Manager at Hilton Adelaide, responded to this reviewResponded 24 December 2015

Dear Xinghua S,

Thank you for your comments. We are currently in the process of updating many areas of the hotel and I hope you will return soon to experience the new outlets.

Yours sincerely,

Peer Norsell
General Manager
Hilton Adelaide

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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