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JPDork
Melbourne, Australia

Noisy

3.0 of 5 bubblesReviewed 5 Apr 2024via mobile
Stayed for business with a group and found this hotel very noisy but not due to the adjacent airport. The sound reverberated around the foyer area and made it unpleasant to sit in or enjoy a meal (breakfast). Even in my room (4th floor) the noise continued long into the night. Staff were pleasant and helpful but I won’t be staying again
Date of stay: April 2024
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jarred Ballard, Sales at Atura Adelaide Airport, responded to this review
Responded 14 Apr 2024
Hi JPDork,

Thank you for the review and feedback, sorry to hear that the noise from the music didnt meet your expectations. I will flag this with the team.

Thanks
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews an early flight direct access close to the airport overnight stay next morning great hotel room service comfortable bed modern hotel coffee machine king room the ground floor one night stay checking in convenient location great room buffet breakfast
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11 - 16 of 1,243 reviews
Reviewed 26 March 2024 via mobile

Great room. Service Bar and restaurant quality were excellent.

Rooms are industrial, clean and tidy.
The hotel is amazingly quiet for its situation and that is a bonus when you have a 6am check in. 2 minute walk to the terminal.

Will stay again

Date of stay: March 2024
Trip type: Travelled as a couple
Thank tatrooster
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jarred Ballard, Sales at Atura Adelaide Airport, responded to this reviewResponded 2 April 2024

Hi tatrooster

Thanks for the review and feedback, glad to hear our team was able to look after you on short notice. We look forward to hosting you again soon.

Jarred

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2024 via mobile

Modern, neat, clean. Pleasant staff. Short walk to the terminal. Need I say more. I think you should not force people to say more than they want to. I’m already at 136 characters. However, I will keep going until I reach 200. Almost there just 1.

Room tip: No parking at the hotel.
Date of stay: March 2024
Trip type: Travelled as a couple
Thank rogerr67
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jarred Ballard, Sales at Atura Adelaide Airport, responded to this reviewResponded 25 March 2024

Thanks for the commentary and feedback Roger, it's pleasing to hear that you enjoyed your stay. We hope to see you again soon.

Thanks
Jarred

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2024

The check in and out is easy. The rooms had the most comfortable beds. The location is quiet and convenient and we loved the restaurant and bar downstairs. We stayed here the night before a very early flight and it was convenient to leave our car in the Airport Car Park.

Date of stay: March 2024
Trip type: Travelled with family
Thank Mandy S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jarred Ballard, Sales at Atura Adelaide Airport, responded to this reviewResponded 25 March 2024

Hi There,

Thanks for the review and feedback, it is great to hear that you enjoyed your stay, in particular our convenient location. See you next time.

Jarred

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2024

Great customer service, clean rooms, convenient location, great food, nice spread for breakfast. Comfortable beds, we will be back in the future for my next medical appointment in Adelaide. The check in and check out process was easy to follow.

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Genette C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jarred Ballard, Sales at Atura Adelaide Airport, responded to this reviewResponded 25 March 2024

Hi there

Thank you for the review and feedback, it is pleasing to hear that you enjoyed your Atura Adelaide experience, and we certainly look forward to hosting you again soon.

Jarred

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2024

Only stayed one night as we were buying a car from Adelaide and driving it back home. We wanted a quiet, convenient, comfortable hotel close to Adelaide airport after a long day with 2 flights. We had a top floor room with a view over the runway and views to the city, a spacious, nicely decorated room, very comfortable bed, hot shower, a pleasant dinner downstairs and a 2 minute stroll from the airport. Couldn't ask for anything more.

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Johnsy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jarred Ballard, Sales at Atura Adelaide Airport, responded to this reviewResponded 23 February 2024

Thank you for the review and feedback Johnsy, it is pleasing to hear that you enjoyed your Atura experience. We look forward to hosting you again soon.

Jarred

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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