It not often I give a bad (if not scathing) review, but for a resort where cuisine is advertised as world class, and you expect to pay diamonds for each bite this is a thorough disappointment.
Atmosphere; in the process of changing to a new fresh design; as seen with sanded tables and whitewash chairs outside, but the interiors are still 'universal studios Italian theme' with gelled lighting and the music lifted from the lady and the tramp cartoon.
The manager and waiters were VERY friendly but obviously inexperienced (the resort recently changed hands and all the staff are possibly new).
We kept getting our food taken away before we were finished, the waiters didn't know their menu ingredients and rather than find out sheepishly said "I don't know, I'm sure it's fine". We got a different waiter every 2 min rearranging the table, the light dimmers, the music volume and constantly asked if we were done even though there was obviously heaps of food on our plates still.
The entree oysters were an assault to my taste buds and to the poor oyster itself (drowned in a corn flour thickened tomato paste cream sauce in different sized shot glasses but all with the same flavour). We ordered a crustacean entree as well, which the waiter said was crab, which came out with a prawn and Morton bay bug (allergic to both).
For main the 'steamed fish in a bag' - although not spectacular- was redeeming; simple, balanced homely flavours, tasty garlic potatoes on the side, can't complain. Also the chicken pizza had reasonable flavours and was not too oily - if you don't expect authentic delightful crust, real woodfire bubbles or a tangy tomato passata (with such low expectations after rushing through the starters) then you will be satisfied.
Again the friendliness of the staff buffered the rest of the experience with complementary champagne to start and some tasty chocolates (see picture) to end to acknowledge an anniversary.
I guess the thing to remember is that this is the 'family restaurant' of the island so if they drop the ball on any restaurant it's going to be this one. For good measure the menu is due for a revamp on the 15th November and the resort is closing in January for a more thorough renovation - hopefully there will be enough time to train the staff as well and it might be worth the $170 we payed for this meal.
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