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2 Days Fraser Island

This was a great trip with a small group of 6 people. Our guide Rhett made the trip perfect. He... read more

Reviewed 21 January 2024
Peti_bet
via mobile
Loved the trip

Our guide Rhett was very knowledgeable and friendly! We loved the trip and would definitely... read more

Reviewed 14 December 2023
Kate R
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Reviewed 23 January 2019

From the start of our 3 day tour our guide was thoroughly miserable, unhelpful and communicated badly. The trip was late setting off from rainbow beach and that set his mood for the rest of the first day. The island itself is fabulous but I would not recommend this company. My daughter left some luggage on the vehicle on the last day and had to ring the office to arrange collection. The second person she spoke to actually managed to intimidate her over the phone. The guide could actually have spoiled the whole trip but because we saw some amazing places, wildlife and sunsets he didn’t succeed!

Date of experience: January 2019
1  Thank Mary C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rob F, Front Office Manager at Sunrover Tours, responded to this reviewResponded 24 January 2019

Mary,

I would appreciate contact from you regarding this post and try to obtain some relevant details.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2019 via mobile

I don’t normally write reviews but decided to do so, because i feel like if your visiting Australia and wanting to see Fraser Island..it may be a once in a lifetime opportunity and you should be able to get the best experience possible. I read reviews online and top companies were Dingos and sun Rovers. I chose sun rivers due to the date availability. I was supposed to have a three day tour. Day before said it was cancelled but could put me on a two day tour. First day was actually beautiful with a lake Mckenzie and a hike and good bbq at night. The tents had holes so normally i wouldn’t care but someone said that’s not really safe in Australia. Online states there will be plenty of water/sodas.etc. We got a .5L if lemonade to share, the bread that morning had mold all over it. Our clutch in the trooper broke making our two day tour even less of a day so we didn’t see the ship wreck. Our guides name was Dave and he tried to do the best from what was goinoj. It seemed like the company didn’t care to help as much. I was charged for two people (accidentally by their online system). During and after the tour i tried to reach out to the company from Saturday to Wednesday to get any type of response and finally spoke with someone and they refunded me for the second person. I don’t know if this was just how my trip went compared to other Sun Rover tours? I enjoyed the nature and that was beautiful. Just want everyone to be aware.

Date of experience: January 2019
Thank Theresa S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 January 2019 via mobile

I had a fantastic time on the 3 day Fraser Island tour. Megan was the tour leader and her knowledge of the Island, it’s history and the wildlife, along with her easy going and fun demeanour made it a 5 star trip. Highly recommended!

Date of experience: January 2019
Thank travellerr497
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 January 2019 via mobile

Me and my dad went on the 3 day/2 night Fraser Island tour with our driver guide Megan. The itinerary and scenery was fantastic but Megan’s warmth and professionalism truly made it unforgettable. Not only was she a fantastic driver and knowledgable guide but she helped us all to bond as a group with her stories and humour which made the trip really special. 100% would recommend this tour to anyone and special thanks to Megan and the rest of our group who were all so great!

Date of experience: January 2019
Thank horatio_april
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 January 2019 via mobile

I recently took my four kids aged 6-15 on the 3 day 2 night tour. Alex was our guide - he was awesome! Alex’s knowledge of the history of Fraser Island and his description of the beautiful forests / fauna was legendary - brought the island to life for our kids. He also drove the super comfy 4wd very safely but with agility and dexterity! Well worth the trip and takes away any stress around getting bogged!

Date of experience: January 2019
1  Thank P R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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