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“Very helpful staff”

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Comfort Inn Robert Towns
Ranked #21 of 41 Hotels in Townsville
leicester
Level 4 Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Very helpful staff”
Reviewed 1 February 2010

Good clean room - excellent breakfast and very helpful friendly staff

  • Stayed January 2010, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tudorfour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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88 reviews from our community

Traveller rating
    27
    38
    16
    4
    3
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16
30
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22
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
The Hague
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 October 2009

Stayed here one night as we missed the last ferry to Maggie. Good value for money...friendly staff, clean rooms & not too expensive

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank exzile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
Level 4 Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 25 August 2008

I was unimpressed with this motel.

I stayed in an executive room.

The room was old, with no netting on the windows. The only way to have privacy in the room was to pull the curtains shut. I like to have daylight in my room, but I don't like people to see into my room.

There are no wheelchair ramps, and there are at least ten steps up to reception.

The location is not particularly safe at night.

The so called "new" gym is a large room, with a single exercise bike (that has no power running to it), one rowing machine and one weights machine. There is no treadmill!

If you are coming to Townsville, stay on the esplanade. It will cost you more, but it will make your stay more enjoyable.

  • Liked — It was cheap
  • Disliked — The gym, the shabby room, the location.
  • Stayed August 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
Helpful?
3 Thank chelle007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 4 Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 6 July 2007

A good motel with more than its share of faults.

This hotel is close to the city, clean, and is comfortable. However, it has more than a few faults. Many of these faults stem from its age & design. Insufficient parking (20 spots for 45 rooms), the delivery trucks are right outside your door (early morning wakeup), no flyscreen on the windows, poor TV reception, cars arriving at night shine headlights into your windows (so don’t stay on the ground floor) and I have no idea who designed the bathrooms (blinding sunlight in your eyes).

The staff are friendly, the rooms are spotless and fairly well maintained (one of the lights in my room didn’t work and a previous guest left their 5:15am alarm on). There is a pool and wireless internet (though I didn’t test the speed). I don’t have a problem recommend staying there, but when there are plenty of other options on offer, I recommend staying elsewhere – just don’t expect 4 star if you do decide to check in.

  • Stayed July 2007
    • Value
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank brett-au
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
163 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 6 October 2006

While we didn't get to stay here as they were booked out we were very impressed with the service offered by the front desk to help find us a room elsewhere.
We arrived after the motel [8.15] we had booked in Bowen had shafted us by giving away our confirmed room with 2 tired and grumpy teenagers who had been in the car since 6.30 am! The girl on the reception desk could not have been more helpful and finally [9.pm] found us a place in Ingham after many phonecalls.
I would certainly stay here after this service! Great work!

  • Liked — didn't see the accommodation - the front desk staff were great
  • Stayed September 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Service
Helpful?
2 Thank deborahbC3444RB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn Robert Towns

Property: Comfort Inn Robert Towns
Address: 261 Stanley St, Townsville, Queensland 4810, Australia
Region: Australia > Queensland > Townsville
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#12 Business Hotel in Townsville
#13 Luxury Hotel in Townsville
Price range (per night): $62 - $143
Hotel Class:4 star — Comfort Inn Robert Towns 4*
Number of rooms: 47
Official Description (provided by the hotel):
Motel is continually being refurbished to suit the corporate and leisure market and is situated in the CBD area. Easy walk to government offices, supermarket, banks, fashion shops and 5 cinema complex. 10 min walk to the Strand and its attractions. We are a small motel offering a warm friendly welcome. There is offstreet parking. Unwind at our bar and lounge or enjoy a super meal in the restaurant. Nth Qld Cowboys league club nearby, also V8 track. 13m pool to cool off in, plus kids' wading pool. Castle Hill walking tracks and our small gym, provide you with a unique way of keeping fit. For your security, each room is fitted with a dead bolt, security door viewer and smoke detector. We do have a small conference room with all facilities and our restaurant seats up to 50 people. ... more   less 
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Also Known As:
Comfort Inn Townsville
Townsville Comfort Inn
Comfort Inn Robert Towns Townsville

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