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Orchid Residences Apt. 11405
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Orchid Residences Apt. 11405
Orchid Residences Apt. 11405 Orchid Residences Apt. 11405
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Average
2 reviews
Orchid Residences Apt. 11405
Orchid Residences Apt. 11405
Orchid Residences Apt. 11405
Orchid Residences Apt. 11405
Orchid Residences Apt. 11405
Orchid Residences Apt. 11405
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Overview
Holiday Rental House -
3 Bedrooms, 2 Bathrooms, Sleeps 8
Surfers Paradise, Gold Coast, Queensland

Reviews from our community

Average - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Claire H
Not Applicable
2 reviews
“3bdr too small for 6 people”
Reviewed 24 July 2016 for a stay in April 2016

We had to put a rollaway in the living area for the 6th person and it was far too cramped for everyone. Photos did not convey this and we would have preferred they tell us this in advance and we would have chosen another property. We have previously stayed in a 2 bedroom in the same property and its living area was much bigger. Housekeeping manager was rude when asked for just one roll of toilet paper on the night before we left during a 3 night stay, "go to the supermarket" and also said "he found it hard to believe" there were not 6 towels in the room when I rang on the first day to request another because there were only 5. Simple requests that good customer service would have accomodated in the interests of ensuring guest satisfaction rather than making us feel like an inconvenience.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
30 Jul 2016
Hi Claire, thank you for your feedback. We certainly don't consider our guests an inconvenience and we value your time. Please contact us directly should you wish to share with us specifics about your stay so that we may take this information to our Owner for their consideration. We're disappointed your holiday wasn't the best it could have been. When next electing to holiday, please contact us to discuss a special return guest discount. We certainly have larger-than-average three bedroom apartments waiting for you! -GCHR
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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2 guests
Adults2
Children0
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