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Reviewed 2 April 2019

If you are a classic holiday member, avoid this place. Or even if you have an Interval International exchange membership and it goes on getaways, avoid it. Research plenty on trip advisor how they do not properly maintain (nor even properly service) the "classic"-owned rooms. Stayed too many times, and we are over it! No attempts on improvements...

Date of stay: January 2019
3  Thank Marlene C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
andreamI8677LO, Front Office Manager at Sovereign On The Gold Coast, responded to this reviewResponded 4 April 2019

Thank you for your feedback, unfortunately the package you booked does not include a service. We appreciate all feedback and I can assure you all feedback is taken very seriously and we are constantly working to improve our hotel.

Kind regards,
Alpha Sovereign Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2019

Nice rooms,very spacious inside.My bed wheel was broken the first night,I mentioned this to reception staff,and they gave us another room to move into which was nice of them.Only a quick walk to tram stop.Would stay again

Date of stay: January 2019
Thank 108Mark
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
andreamI8677LO, Front Office Manager at Sovereign On The Gold Coast, responded to this reviewResponded 4 April 2019

Dear Guest,

Thank you for your comments and we look forward to welcoming you back to Alpha Sovereign Hotel.

Kind regards,
Alpha Sovereign Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2019

We liked the location to be able to walk to the inlet or the beach. The rooms on the front overlooking the pool would be horrendously noisy from traffic we luckily had a rear room although it overlooked the Marriot trash and aircon areas..not pleasant and was noisy. Average rooms. They need to have an extra toilet seperate from the bathroom, particularly for 6 berth. Quite a nice pool. Great helpful staff

Date of stay: March 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
Thank 40heathere
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
andreamI8677LO, Front Office Manager at Sovereign On The Gold Coast, responded to this reviewResponded 4 April 2019

Dear Guest,

Thank you for taking the time to provide the hotel with your feedback - it is much appreciated.

We value all feedback provided and take on-board all of your comments

Kind Regards,
Alpha Sovereign Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2019

Very pleasant unit.Great view. Very clean. Staff exceptional. Very attentive & helpful .Nothing was ever a problem.We would be very happy to recommend this hotel,& would
not hesitate to stay there again in the future.

Room tip: We were on 8th floor of a 9 story complex.View was ocean view. Parking was vallet service.
Date of stay: February 2019
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank sayhidi
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
andreamI8677LO, Front Office Manager at Sovereign On The Gold Coast, responded to this reviewResponded 4 April 2019

Dear Guest,

Thank you for your comments and we look forward to welcoming you back to Alpha Sovereign Hotel.

Kind regards,
Alpha Sovereign Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2019 via mobile

Stayed for just a night for a birthday around the corner from this hotel. Easy 15 minute stroll to Cavill ave.
Rooms are very tired, maybe 90`s vintage.
Needs refurb of whole unit.
The unit is very large with a large balcony.
Paid 140 for the night. Valet parking is only option for $15 extra.
Ok for a night but would not want to stay longer

Date of stay: March 2019
Trip type: Travelled as a couple
Thank mzmarg0
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
andreamI8677LO, Front Office Manager at Sovereign On The Gold Coast, responded to this reviewResponded 4 April 2019

Dear Guest,

Thank you for taking the time to provide the hotel with your feedback - it is much appreciated.

We value all feedback provided and take on-board all of your comments

Kind Regards,
Alpha Sovereign Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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