The family room is a good size bathroom a bit dated but didn't make a difference. Facilities are amazing perfect for little kids and teens we had both. Staff are super friendly and ample parking. The next stay will be for longer, as there is so much to do but not in a short stay
Thank you for your 5 star rating and valued feedback.
So pleased you and your family had a wonderful time and were able to enjoy all that we have to offer.
We look forward to welcoming for you for a future and longer stay :)
Perfect set up for families. All day activities for kids, most are free however some do require payment. Huge waterpark with playground, pool, spa and smaller waterpark for under 5's. All staff were incredibly friendly and helpful.
We were in a room next to the road and the road noise at night was very loud and the towels smelt awful like a very strong cleaner. It's great they are cleaned so well but the smell was so bad my wouldn't use them and used their beach towels instead.
Overall great experience and would definitely return.
Thank you, Nikki for your 4/5 star rating and valued feedback.
So pleased you and the children were able to enjoy all we have to offer. We are experts at keeping the little ones occupied!
We note your concerns and will forward to our housekeeping team for immediate action.
We look forward to welcoming you on your return stay.
Paradise Resort is a good option as a base for families whilst visiting the Gold Coast. It’s in a good location for getting to theme parks etc but too far to walk into Surfers unless you have a pram etc. There are lots of options for activities and things to do. Our room opened onto the central area - which I would advise against as it was very loud every day/night. Also, rooms only have cups and teaspoons provided - no other cutlery or plates, even with a microwave in the room. So if you are planning on feeding children or yourself in the room, you’ll need to BYO cutlery. The fire alarm went off one night at 430am which we could hear but the speaker was muffled when the admin staff were sharing that it was false so was difficult to know what to do. Our stay was fine and kids enjoyed their stay.
Thank you for your valued and honest feedback.
We trust you enjoyed your recent stay and were able to enjoy all the facilities we have to offer.
We do note your concerns and suggestions and take on board in our continued efforts to offer the best guest experience.
We do hope to get the opportunity to welcome you for a future visit.
Incredible stay for families with young children. On-site Kids Club (childcare), in-house dining that doesn’t cost a fortune, great quality food, endless fun and activities for children every day of the week… The list goes on.
Fantastic week spent here. No regrets.
Thank you, Moriah for your 5/5 star rating and valued comments.
So pleased you and your family had a fantastic time.
We do look forward to seeing you for a future visit.
This resort is truly the best resort I’ve ever been to. I have been here three times in six months and never had an issue other than TV problems which was just my error forgetting to turn it on. The maintenance guy was so nice and understanding about the issue despite it being a waste of time. There are tons of activities for the kids including Iceskating which the kids love and even a pamper parlour which the girls loved. This resort is made for kids and it shows. The rooms are amazing And well themed to the four characters which the children love. I cannot explain enough how amazing this resort is from amazing staff to amazing facilities. This is the place to go! That is not to mention the perfect location just a two minute walk to the beach.
We really appreciate your wonderful feedback. It sounds like the whole family has had some great stays at Paradise Resort. We look forward to seeing you all again!
