Absolutely loved our stay at the Mantra, it was the recycling bin in the room that sold me straight away... a very rare find in a hotel chain! Cut out the polystyrene though guys and next time you’ll get 5 stars from us More
- Free Wifi
Absolutely loved our stay at the Mantra, it was the recycling bin in the room that sold me straight away... a very rare find in a hotel chain! Cut out the polystyrene though guys and next time you’ll get 5 stars from us MoreShow less
Hi there Hana W, thank you for recognizing our efforts with recycling, we really appreciate it. We have recently started collecting food waste to be turned into compost as well which is a very exciting development. All the very best, Steve
The Mantra was great and great value for money. My only comment (and I know you have no control over this) is how tired and shabby Surfers Paradise is looking. Apart from the beach, it looks very run down and old.
Dear Cruiser12285107274, thank you for your review, I am glad you enjoyed the hotel and the beach. Kind regards, Steve
I enjoyed my stay. A lovely view and the room was comfortable and clean. A bit disappointed at the lack of kitchen. The staff were helpful and polite. The situation is central and very close to the beach and shops.
Dear Sightseer50869632811, thank you for your review and I am pleased you had a good stay. If a kitchen is important to you then check out some of our great sister properties on the Gold Coast.
all the best
Mantra on View is a great location for leisure and/or business activities - close to attractions, public transport and restaurants. Staff are friendly and engaging. Sleep quality was not fabulous and bathrooms were not clean.
Hi there nolac617, thank you for your review, I am glad you enjoyed our great location and friendly staff.
all the best
Small rooms, good location, staff were very welcoming, breakfast was okay, house keeping was wonderful. Event room was good, event food was amazing! All in all a good experience and we'd stay there again.
Dear Inspire31509261097, thank you for your comments. I am pleased you had a good event and that you enjoyed the food. Hopefully you can come back again soon.
all the best
Have stayed at this hotel many times as Love the location however sadly it is in need of some maintenance and general tidy up. Pool area was disappointing, gardens full of weeds and one pool was so cloudy I was afraid to swim in it. Pool bar not open even though it was a weekend and warm weather. The gym equipment needs maintenance and could be dangerous to someone who doesn’t know how to use. Tennis courts have been ripped up and left in a pile, big ugly eyesore from room, also disappointed couldn’t use. We had a double suite and room needed maintenance also, toilet roll holder fell off lol, and water damage in walk in wardrobe. We still slept well and buffet breakfast is good for $20. It’s just not the 4 Stars it used to be.
Dear Extraordinary35532, first of all thank you for your loyalty and your honesty. Whilst it is never good to hear about a disappointed guest it is important that we get this feedback to ensure that we continue to strive to improve. Your comments have been passed on to all concerned. The tennis courts are closed at the moment while we plan something new and exciting for that space.