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tour-birds
Singapore, Singapore

Great views and service

5.0 of 5 bubblesReviewed 12 Mar 2024via mobile
I had stayed at all the MVCs in Asia and this is the last one that I stayed at. This MVC is situated within the JW Marriott unlike the other MVCs which are separate from the Marriott hotels.
The view I got from my room is gorgeous, overlooking Surfers Paradise - we never got tired of that view.
Facilities are shared with the JW - the swim pools are great for kids but we seldom spent any time at the pool since the beach itself was just minutes away.
Service was excellent. Daily cleaning service for our room. Kitchen was good with microwave and grill.
Highly recommended this MVC.
Date of stay: March 2024
Trip type: Travelled with family
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Marriott Vacations Worldwide, Other at Marriott Vacation Club At Surfers Paradise, responded to this review
Responded 18 Mar 2024
Thank you for taking the time to leave a 5-star review on our resort. We greatly appreciate it, and hope you visit us again soon!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 2 March 2024 via mobile

We booked a room the Marriott Vacation Club accidentally, not realising it was different to the hotel part of the Marriott- so entirely our fault, but the room was so incredibly disappointing I didn’t even want to be in it. It is incredibly dated and old as others have commented, but in addition it had a dented fridge, depressing overhead white lighting in the bathroom and more. Very different to the photos. We tried to see if we could cancel/upgrade ourselves over to a hotel room or a better Vacation Club room as it was an emotional occasion, but because we had booked through Orbitz it couldn’t be done, which we understood. It wasn’t cheap at over $450 a night either - just a sad experience overall. One plus is the staff are really really nice.

Date of stay: March 2024
Trip type: Travelled with family
1  Thank Simonne O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Vacations Worldwide, Other at Marriott Vacation Club At Surfers Paradise, responded to this reviewResponded 8 March 2024


Thank you for sharing your experience with us. We apologize for the disappointment you encountered during your stay. Your feedback is valuable to us, and we will use it to improve our offerings. We're glad to hear that our staff provided excellent service, and we hope to have the opportunity to exceed your expectations in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2024 via mobile

We were surprised to find that the MVCI accommodation was part of the JW Marriott Hotel … quite a bonus from our perspective. We had a two bedroom unit on 17th floor that was very spacious and had amazing views.

We stayed here for a week with our son and his partner and it was of the highest MVCI standard. Unlike most properties, daily visits from housekeeping were provided. The apartment was very comfortable and well equipped.

Plenty of places on site to eat … our favourite was Citrique … and plenty of places in Surfers Paradise itself. The Lobby Bar was our regular haunt for incidental drinks and light meals. We didn’t have much time to use the pools as we found a huge amount to do around the Gold Coast area … however, the pools were great and we managed a few dips … and visits to the Pool Bar!

Service was of the usual excellent standard and we thoroughly enjoyed our stay. Holly on front desk was very helpful. There was plenty of onsite parking but, of course, it was pricey as usual!?!

Room tip: Definitely try the fix price buffet at Citrique … but be hungry!
Date of stay: November 2023
Trip type: Travelled with family
1  Thank Chris F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Vacations Worldwide, Other at Marriott Vacation Club At Surfers Paradise, responded to this reviewResponded 7 February 2024

Thank you for leaving a 5-star review with us! We appreciate your feedback, and hope you visit again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2023 via mobile

The view was stunning, the swimming pool was marvellous, staff were so friendly. If you are fussy about bathroom as it might be a bit dated, it’s really depends on each person. We didn’t mind at all, we loved every thing and had a wonderful time.

Date of stay: December 2023
Trip type: Travelled with family
Thank 239carriez
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Vacations Worldwide, Other at Marriott Vacation Club At Surfers Paradise, responded to this reviewResponded 20 December 2023

Thank you for sharing your glowing review from your visit and appreciate your feedback. We hope to welcome you back again!

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Reviewed 20 October 2023

if you like a nice swimming/spa & gym facility, and also a special lagoon where you can snorkel to view some marine fishes, do consider this accommodation. was surprised that my package did not come with complimentary breakfast. During my 3-day stay, did feedback on the 1st day that the bathroom shower was leaking, and somehow the leak slipped out of the bathroom (and there were many black stains within the bathrooms), however, there wasn't any improvement from the hotel. From a 5-star hotel, was expecting to be given dental and shaving kits, but they do not have. Anyway, their staff had excellent services.

Room tip: to prepare your own dental and shaving kit.
Date of stay: October 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank shuqiangt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Vacations Worldwide, Other at Marriott Vacation Club At Surfers Paradise, responded to this reviewResponded 21 October 2023

We appreciate your feedback and review. In the future, please contact us if you have questions about the amenities we provide in our rooms as we will be happy to answer your questions! We truly hope you enjoyed your visit to the Gold Coast and we hope to have the pleasure of your return!

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Reviewed 21 September 2023

We booked a suite at the vacation club for a 3 nights spontaneous holiday. The suite is beautiful, spacious, well equiped - fridge/freezer, toaster, microwave, and utensils... more importantly, the view is good - ocean, river, and high-rises... beautiful views during the day and night.

Parking on site is convenient. Location is wonderful too. We know we would be back.

Date of stay: September 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank GreenLV
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Vacations Worldwide, Other at Marriott Vacation Club At Surfers Paradise, responded to this reviewResponded 22 September 2023

Thank you for sharing a review from your visit. We are elated you enjoyed your visit and look forward to welcoming you back again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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