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“Christmas visit”

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Edge Apartment Hotel Rockhampton
Ranked #7 of 35 Hotels in Rockhampton
Certificate of Excellence
Melbourne, Australia
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Christmas visit”
Reviewed 30 December 2016 via mobile

Lovely, but putting a visiting travel industry professional on the ground floor with no views doesn't lend itself to future word of mouth.
PS its really hot in nth qld, so i would advise housekeeping not to just assume we forgot to turn off the air con when we leave the room....our confort was not assured on return on the hot, humid day we'd had.

Stayed December 2016, travelled as a couple
Helpful?
Thank michb07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grant C, General Manager at Edge Apartment Hotel Rockhampton, responded to this review, 10 February 2017
Dear michb07,

Thank you for your review - and for the opportunity to respond.

Firstly, thank you for your comments about our Hotel being 'lovely' - I have shared this with the team.

Regarding your comments about leaving the the air conditioning on in guest rooms after servicing the room whilst Guests are not present, it is certainly something we will take into consideration. All Guest rooms have over-spec'd units that can cool the rooms down within minutes. Currently our Rooms Division switch off any unused AC Units to conserve power as part of our Sustainability and Energy Efficiency Program, but we can certainly understand the luxury of arriving back to a chilled room and will review our processes during the Summer months.

Our team look forward to welcoming you back to the Edge on your next trip to Rockhampton - and we would love to give you a tour of our property.

Warm Regards,

Edge Apartment Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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239 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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English first
Gracemere, Australia
Level 3 Contributor
7 reviews
4 hotel reviews
Reviewed 17 December 2016 via mobile

We found the Edge Apartment Hotel Rockhampton really good. Upon arrival we are greeted with a smiling and friendly face, the rooms are big and very clean, the staff are really polite and friendly we would recommend this place to anyone

Stayed December 2016, travelled with friends
Helpful?
Thank Tanya F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grant C, General Manager at Edge Apartment Hotel Rockhampton, responded to this review, 23 December 2016
Dear Tanya F,

Thank you so much for staying with us - and for your 5/5 review on TripAdvisor!

It is great to read you were welcomed by our smiling and friendly team!

I have passed on your kind words to the team and we all look forward to welcoming you back to the Edge on your next trip to Rockhampton.

Warm Regards and Merry Christmas,

Grant Cassidy
Managing Director
Edge Apartment Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mackay, Australia
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 December 2016 via mobile

2nd visit and still think the view is still not worth the price , breakfast was not good at all and had a dirty shower cap still hanging in our room on the first visit ,hence why we're here again (manager offered upgrade if we came back) funny part tho is we were on the 11th floor last time but now on the 8th lol might try the empire next time ....ps also think sound proof glass would be awesome as the noise from the steakhouse is really loud and being 10pm I would love some sleep before having to drive another 8hrs tomorrow

Stayed December 2016, travelled with family
Helpful?
Thank Camos09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grant C, Guest Relations Manager at Edge Apartment Hotel Rockhampton, responded to this review, 10 February 2017
Dear Camos09,

Thank you for your review - and for the opportunity to respond to the points you have raised!

We apologise your experience at the independently owned and operated restaurant did not meet your expectations - we have forwarded your review directly to their Manager.

We hope you had a safe journey.

Warm Regards,

Edge Apartment Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level 5 Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 December 2016 via mobile

Queen bed apartment overlooking the river. Big thumbs up.

Have stayed here before and after doing some remote work in central QLD, it was fantastic to be spoilt with the accommodation.

Room service was great and quick, comfy bed and as always very clean.

Only place that I stay when in Rocky.

Cheers
David

Stayed December 2016, travelled on business
Helpful?
Thank Davidege2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grant C, General Manager at Edge Apartment Hotel Rockhampton, responded to this review, 6 December 2016
Dear Davidege2013,

It is great to read we got a 'big thumbs up' from you! Thank you for your great review!

I have passed your kind words on to the team and we all look forward to welcoming you back to the Edge on your next trip to Rockhampton.

Warm Regards,

Grant Cassidy
Managing Director
Edge Apartment Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairns Region, Australia
Level 5 Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 25 November 2016

It is unusual to find a hotel close to the centre of a town, with views, and easy access. - This place does... It makes it so convenient for business or pleasure to have so many businesses and restaurants near by.

The rooms are spacious and super clean. I had a 1br apartment that had separate air conditioners for the lounge and the bedroom that worked exceptionally well. Nice big TV's too.

Inclusions of free bottled water and coffee pods are a nice touch but the best thing of all is the staff - they smile all the time and say hello - how long is it since I experienced that.

I will be back next time I am in "Rocky"...

Room Tip: Pay the extra and get an apartment if you can.
See more room tips
  • Stayed November 2016, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Graham B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grant C, General Manager at Edge Apartment Hotel Rockhampton, responded to this review, 2 December 2016
Dear Graham B,

Thank you so much for writing such an incredible review!

It is great to read you enjoyed your apartment, coffee pods, bottled water, and our wonderful staff.

I have passed your kind words on to the team and we all look forward to welcoming you back to the Edge on your next trip to Rockhampton.

Warm Regards,

Grant Cassidy
Managing Director
Edge Apartment Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Edge Apartment Hotel Rockhampton

Property: Edge Apartment Hotel Rockhampton
Address: 102 Victoria Pde, Rockhampton, Queensland 4700, Australia
Phone Number:
Region: Australia > Queensland > Rockhampton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Rockhampton
#5 Luxury Hotel in Rockhampton
#8 Business Hotel in Rockhampton
Price range (per night): $158 - $242
Hotel Class:4.5 star — Edge Apartment Hotel Rockhampton 4.5*
Number of rooms: 99
Official Description (provided by the hotel):
The Edge is Rockhampton's premier 4 1/2 Star Executive Apartment Hotel specialist. The complex provides visitors to Rockhampton and the Capricorn Region, with a choice of modern hotel or fully self contained apartment accommodation. Nothing has been spared in the bold design, convenient riverfront CBD location or indeed the state-of-the-art facilities offered to guests. The Edge is the first 4 1/2 Green Star Apartment Hotel in the region and we are committed to providing an unequaled guest experience. ... more   less 
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Also Known As:
Edge Apartment Hotel Rockhampton Queensland

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