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“magnificent place to stay”

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Rocky Resort Motor Inn
Ranked #17 of 35 Hotels in Rockhampton
Certificate of Excellence
caloundra
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“magnificent place to stay”
Reviewed 15 November 2010

i have actuall been staying at this motel for many months now. I travel all over queensland quite regularly. I just wish to say that this is one of the best I have stayed at The rooms are very clean and tidy. you can get a very good night sleep there.
Apart from that the professionalism of the staff and management is excellent. very warm and courteous.
i think however that the restaurant beats all this. the food is superb. I have never had a bad meal there.Very wellcooked and presented.
Overall, i have recommended it to many people and no one has disagreed with me.
Nice home away from Home

  • Stayed October 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CaloundraWattsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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124 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Italian first
  • Any
English first
blackwater
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 November 2010

always help full and friendly.
nice clean modern rooms.
not far from city center on main road..
smoke free PROPERTY not just rooms,this is not a drama for me i am not fussed but be aware as some might care.
great restaurant and good food.
under cover parking.
recommended. posted by; andy buchan

  • Stayed November 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank andybuchan5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Zealand
Level 6 Contributor
120 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 3 November 2010

Quite a good motel in Rockhampton, Certainly one of the quieter ones that I've stayed in.
A good sized room with a 2 seater lounge but missing a few things.
Bed was comfortable, however the pillows were soft and pretty useless.
There are two LCD TV's in the room. They are both cheap Chinese/Asian brands and reception was average, certainly nowhere near what you would expect.
The shower head is only small and doesn't give great water pressure but it is adequate.
There is no toaster or microwave, only a kettle.
The rooms was however spotless.
One of the better ones Iv'e stayed at in Rockhampton.

  • Stayed November 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank scotts9401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 February 2010

My Husband and I had travelled to Rocky for my husband to have sinus / nasal operation stayed at the Rocky Resort Motel the room was nice however the service / manager was terrible we ended up leaving at 9.30pm that night.

We had ordered steaks for dinner and they arrived an hour and ½ later, we were originally happy with the meals until my husband who ordered the t-bone went to chew on the bone and discovered it was rotten, as his nasal cavity is totally blocked he has very little sense of smell. He kindly informed the receptionist who apologised and offered a replacement meal my husband declined. Soon after there was another call offering a free desert or wine we also declined. The plates where retuned and shortly after the manager called accusing my husband of chasing a free meal – He was horrified at this accusation. His intention was to inform the kitchen of the ROTTEN MEAT as to make them aware of the issue. Upon further discussion the chef accused us again – stating that the meat is cry-vaced and thus the smell. Being from a cattle station we KNOW when MEAT IS ROTTEN.. We were so offended and discussed with managements bullying us we check out of the hotel and will never return.

My husband was servery sick from the meat and his operation was postponed as a result. If you can afford to get sick i recommend you eat at the motel!

Stayed February 2010, travelled as a couple
Helpful?
8 Thank coalandcountry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rockyresort, Manager at Rocky Resort Motor Inn, responded to this review, 13 August 2010
Management took this guest’s complaint very seriously, immediately investigating the situation and discussing the issue with the chef and with the butcher the following day.
Management was advised that there was no reason or evidence that the meat should be bad as it is delivered daily and cryo packaged with two steaks to a bag. As the guest had not left any of the meat on his plate, the second steak in the bag was inspected and was in good condition and smelled as it should. In the chef’s view, the meat was not rotten as advised; however the guest was given the benefit of the doubt.
A meeting was organised to explain to both guests the outcome of the analysis and it was made clear that the guest would not be charged for his meal. The guest went on to state that his partner’s meal was perfect, as was his, before contradicting himself saying his steak was rotten. Once again, management advised that there would be no charge for his meal, but that his partner would still be expected to pay as there was no problem with hers. The guest then became very abusive, yelling profanities and threatening to ‘sort the chef out’ outside. During this outburst, management advised on multiple occasions that the police would be called if the guest did not cease resorting to bad language, in front of staff the young female staff, and threats of physical abuse towards the chef.
Once everything had calmed down the guests decided to leave on their own accord, despite management offering them the option of staying until morning. After the guests had left, their room was inspected and multiple empty beer cans and general rubbish was strewn all across the room.
Each year we sell up to 1,600 steaks at Rocky Resort Motor and this is the first complaint we have ever had concerning the steak being ‘rotten’. In hindsight, given the guest’s self report of sinus and nasal problems, this may have influenced his perception of the smell and flavour of the meat.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 January 2010

As far as I am aware of this motel is only 6 months old so it is newest one in the area. Very modern and high standard. Very clean. Loved the pool!!! Would stay there again.

Stayed January 2010, travelled with family
Helpful?
1 Thank MaciejM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rocky Resort Motor Inn

Property: Rocky Resort Motor Inn
Address: 174 Gladstone Rd, Rockhampton, Queensland 4700, Australia
Region: Australia > Queensland > Rockhampton
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
#7 Business Hotel in Rockhampton
#11 Luxury Hotel in Rockhampton
Price range (per night): $114 - $154
Hotel Class:4 star — Rocky Resort Motor Inn 4*
Number of rooms: 29
Reservation Options:
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Also Known As:
Rocky Resort Motor Inn Rockhampton, Queensland

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