This is genuinely the very worst resort that I have ever stayed in ever; no hyperbole. We stayed in a 3 bedroom villa and paid over $500 a night for 10 nights. Given that this was our first trip away after Covid-19, I could not be more disappointed. The villa itself was tired and dated. There were stains all over the carpet and dents all over the walls. The resort has absolutely no service either - the beds are not made, nor does it have an on site restaurant. If you want you room serviced, you have to pay the resort an additional fee. Even towels are an issue! The hotel says that you can ask for towels. However, one day, about half way through our stay, I asked for 4 pool towels and 4 bathroom towels. The lady at the reception counter was very rude and said “why do you need to many towels?” angrily. I requested the towels because we have 4 people stay in our room and the towels hadn’t been changed. The front gate is temperamental. Sometimes it opens, whilst most of the time it doesn’t. You have enter a code for the front gate to open. If you don’t enter this code very slowly, the gate just doesn’t open. On two mornings a pipe started leaking at the front of our villa. Even though the pipe had been leaking for days, a plumber arrived at...This is genuinely the very worst resort that I have ever stayed in ever; no hyperbole.
We stayed in a 3 bedroom villa and paid over $500 a night for 10 nights.
Given that this was our first trip away after Covid-19, I could not be more disappointed.
The villa itself was tired and dated. There were stains all over the carpet and dents all over the walls.
The resort has absolutely no service either - the beds are not made, nor does it have an on site restaurant. If you want you room serviced, you have to pay the resort an additional fee.
Even towels are an issue! The hotel says that you can ask for towels. However, one day, about half way through our stay, I asked for 4 pool towels and 4 bathroom towels. The lady at the reception counter was very rude and said “why do you need to many towels?” angrily. I requested the towels because we have 4 people stay in our room and the towels hadn’t been changed.
The front gate is temperamental. Sometimes it opens, whilst most of the time it doesn’t. You have enter a code for the front gate to open. If you don’t enter this code very slowly, the gate just doesn’t open.
On two mornings a pipe started leaking at the front of our villa. Even though the pipe had been leaking for days, a plumber arrived at our villa at 7am and shut off the water without our permission. When we contacted reception to find out what was going on, they advised that it was an “emergency repair”. We should have been given some notice before the water was shut down. This happened not once but twice! As a result, on one of these days we were not able to shower, get ready and make it to the tours that we had booked
There are a few pools, which are mostly dirty and over crowded. Thinking about using the BBQ? Forget about it - doesn’t work even if you can get a grill, which is very hard because there are many others who want to use it.

I wish I could find something nice to write about this resort but I genuinely cannot. The customer service was terrible, the room was terrible and the resort was terrible. Far from paradise, this place is holiday hell!

STAY AWAY FROM THIS RESORT! It’s actually just terrible!More