The accommodations at Paradise Links Resort were very nice. My room was spacious and well appointed. The kitchen even gave me the opportunity to fix a few meals. I stayed here for four nights as part of a tour group. The only issue was the WiFi was limited to the area around the office.
Expedia.com
Booking.com
Booking.com
Booking.com
Booking.com
Booking.com
Agoda.com
We attempted check in (after 3pm) to find our room had not been cleaned and they could not tell us when it would be available. With young children in the car and bags of refrigerated items I asked what they could do for us while we waited. “Nothing”was the response. Since they could not provide accommodation we left to find an alternative. The booking agent agreed that our stay was cancelled without charge given the circumstances. Yet management at Paradise Links have refused to refund. I have disputed the transaction with my bank and the management have flat out lied and said we tried to check in prior to check in!! Do not stay here….
Dear Renee R1411
We are sorry you decided not to stay with us. You first arrived 3 hours prior to check in and yes, the room was not ready. You returned at 5 minutes prior to check in time, 3pm. The receptionist was checking with housekeeping to see if your room was ready, however you decided to leave before she could advise you of that at 2.56pm. We also did advise that we were 2 staff members down on that day and our housekeeping staff were doing the very best they could. As mentioned, we are sorry you decided not to stay with us. Kind regards Liz
The apartment we stayed in was nice though a bit dated and the kitchenette had basic equipment though sufficient to cook most meals. As per convention now cleaning only takes place weekly, so we didn't have on for our 4 day stay. However, on stripping the bed on our last day we found it had not in fact been changed. The pools are decent though again the sun loungers are filthy as they are left out without cleaning and get wet and muddy. The resort is in a good location and is adjacent to a golf club though has no other facilities. I would say for the price it is average and would guess the cleanliness will be put down to lack of staff, which is a major issue in Port Douglas so book restaurants in advance. I await a management reply to my query about my apartment not being cleaned on arrival.
Great place, good quality and excellent staff. We stayed four nights here in an excellent apartment that was very good quality. The resort is quiet and relaxed. Check in was smooth and trouble free. Bikes to hire. Tennis gear free, two pool areas. Highly recommended
The value for money is amazing!
I had a hotel style room booked (Links Room) & I was delighted to find that it was right by the amazing pool. The pool is open until 9pm, so I recommend floating on your back and looking to the stars. So peaceful!
The bathroom is huge & the room is comfortable & spotless. Such a great place to end a long trip.
We booked what we believed was an "apartment" only to arrive to a motel room which was so small two of us could not be at the end of the bed together. The bathroom to be fair was good. There was no screen door on the slider so no fresh air available cause if you opened the door you invited all the mozzies and midgees in to play. We paid $4,600 for 17 nights - our friends in other complexes paid around $2000 for much larger rooms and apartments for the same amount of time. We booked here due to proximity to the golf course, BIG MISTAKE. Cleaned every 5 days, given 2 towels of poor quality only, so if you wash your hair your husband suddenly has a wet towl to use. You actually have to go and ask for additional towels over the 5 day period. The carpet in our room was so worn it was pulling away from the tiles. 3 coat hangers only - lucky I brought my own. You basically have to keep the air conditioner going due to the screen door not being installed so if you dont like sleeping with aircon, bad look here.
Dear Mainmeotrace1959
Please accept our apologies that we did not meet your expectations. Unfortunately you booked one of Links Rooms, which is a studio room. We would have upgraded you to an apartment if we had one available, but we were unable to. We are also a self-catering resort so rooms are not serviced daily, but we are always happy to provide any extras if requested. Once again, please accept our most sincere apologies. Kind regards Liz
