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Sue B
Sydney, Australia

Paradise with amazing staff

5.0 of 5 bubblesReviewed 17 Jan 2022
the 2 bedroom was fabulous with excellent daylight and room lighting.
our view of the golf course was beautiful . the rooms are spacious, clean and the beds comfortable.
the kitchen is well equipped.
the grounds are wonderful and pretty and the pools gorgeous.
the most impressive thing about the resort is its staff.
they were very friendly and helpful and went out of their way for us. We developed Covid on our last day there (despite being so careful- ate in all the time etc wore masks) and even though there were no rooms remaining for us to stay in they extended the departure time without charge until we found suitableaccomodation a few hours later to isolate in. They did the correct thing and kept our room vacant for 48 hours before they went in to clean. This would have been tough financially for them.
we really highly recommend Paradise Links resort
Be aware that despite mask mandates, the supermarkets are filled in Port Douglas with luddites who do not wear a mask, cough or have masks deorating their neck but no their nose and mouth!!!!! Get online shopping done. The kitchens in this resort are terrific.
Date of stay: January 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviewed 5 August 2021

A group of 12 golfers travel to Port Douglas and stayed at the Paradise Links Resort as we have done so for previous years.

The standard of accommodation is perfect for our needs and the express check-in and an extremely helpful front desk made our stay most enjoyable.

We will be back again next year.

Date of stay: August 2021
    • Location
    • Sleep Quality
    • Service
Thank johnschwartz1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Liz Schibig, Owner at Paradise Links Resort, responded to this reviewResponded 24 August 2021

Thanks so much. It was great to have you back again. So glad you had a great time this year and can't wait to see you back next year. Liz

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Reviewed 2 July 2021

This hotel is not a hotel. It is a series of apartments on some land surrounded by dark roads. Restaurants wouldn't deliver food this far except for one which we only found out about later and there are no shops in easy distance. We ended up walking through the dark to get to the nearby friendly and beautiful Sea Temple for dinner. To top it off our apartment was grossly dirty with blood on the sheets, old food and sand through the couch, unclean cutlery and the whole apartment felt grimy. We had to leave. We wish we had have read reviews before we booked as the bad ones are quite accurate.

Date of stay: July 2021
2  Thank Yellow H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Liz Schibig, Owner at Paradise Links Resort, responded to this reviewResponded 24 August 2021

Dear Yellow H. Please accept our apologies that the resort location and presentation was not to your expectations. We are a self-catering resort and as such do not have an onsite bar or restaurant. We try to provide all the relevant information for our guests in the rooms and are always happy to offer further recommendations and assistance wherever possible. With regards to the room, my most sincere apologies. With regards to the sheets, we have had a number of issues with our linen supplier providing unaccepatable rust stained linen to the point where we have recently changed suppliers. Thank you once again for your feedback. Kind regards Liz

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Reviewed 11 June 2021

we stayed in a room overlooking the pool. the room was small but well equipped.
we were on the first floor and there were no lifts.
they have fly screens on the doors which is a bonus as I like to leave the door open at night.
there were people in the next room and we could hear every word . there was also a party in the middle of the pool area and they were very noisy as well ,but did dissipate at 11 which was ok
just worning you that it can be noisy around the pool.
not a lot of parking we went out and when we got back found it very difficult to find a space.
nice starched sheets.Mor

Date of stay: June 2021
    • Location
    • Cleanliness
    • Service
2  Thank bcnsw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 March 2021

Very disappointing, never had to deal with soap scum, ring around bath and dirty crockery etc. before!
Not a good location, a long walk to beach and every where else!
Very noisy fan in bedroom, unusable.
no Wifi either.

Date of stay: March 2021
    • Location
    • Rooms
    • Service
3  Thank SueNSWAust
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 September 2020

Dear Liz and team at the Paradise Links Resort,

Our sincerest thanks to yourself and the team for what was the most rewarding relaxing and memorable time we had in Port Douglas this August 2020. We were stoked when we arrived at our accommodation at the Paradise Links Resort where we really thought we had stumbled onto a little piece of heaven.
Never being to Port Douglas before for a holiday we soon realized what we had been missing out on.
Our apartment was lovely and well equipped it felt very private even though we had neighbours. The care that the team has put into the grounds and the aesthetic appeal really added to the whole feeling of being in paradise. The staff were very friendly and always ready for a chat or to provide service when needed.
Having such lovely surrounds to stay in while visiting Port Douglas was the icing on the cake, we could just come home at the end of our day and kick back and relax in comfort. Thank you again for your hospitality and service it exceeded our expectations.

Kind Regards

Jennifer and Eric

Date of stay: August 2020
    • Value
    • Rooms
    • Service
2  Thank jennifer g
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Liz Schibig, Owner at Paradise Links Resort, responded to this reviewResponded 24 August 2021

Dear Jennifer and Eric. Thank you so much. It was an absolute pleasure having you stay with us. We hope you will be back again soon. With kind regards Liz

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