We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (224)
Filter reviews
224 results
Traveller rating
105
74
26
9
10
Traveller type
Time of year
LanguageAll languages
More languages
105
74
26
9
10
Show reviews that mention
All reviews glenda and chris pleasant holiday free wifi worked well studio apartment foxtel channels bbq area full size fridge serviced weekly great apartment rusty's market before booking washing machine fully self contained walking distance to the esplanade great place to stay separate bedroom secure parking
Filter
Updating list...
41 - 46 of 224 reviews
Reviewed 12 May 2017

We stayed for 5 nights and never saw anybody at reception apart from the day we checked in. Even during the limited advertised 'office hours' nobody was there - so no help or advice available apart from printed brochures. The room was adequate and certainly more space than a motel. Although we knew there was no view, the balcony was not suitable to sit out on - one person only, standing sideways! Pool area was dimly lit and covered. Parking was easy to access. Air con worked but only when operated by power point. Location was walkable to everywhere downtown, and a short walk to waterfront boardwalk. Although cost effective, check other options before booking here. If balcony and reception not important to you it would probably be a reasonable option.

  • Stayed: May 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Yambagal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CascadeGardens, Manager at Cascade Gardens, responded to this reviewResponded 14 May 2017

Thank you for your review and yes we are much larger than a hotel. As stated on all our websites with all booking agents we are not a hotel we are fully self contained apartments with everything you need and there fore we do not open 24 hours. Im sorry that you did not take note of the office hours on your arrival welcome letter .We highlight the reception hours on arrival and all agents booking sites for all guests so there is no misunderstanding regarding reception hours. This then enables you to make sure you can see us while we are at the reception desk or email us with the free wi fi. The reception is open all day monday to friday and weekends till midday which is then followed up with a after hours team just one call away and myself the manager living on site next to the office. We do pride ourselfs on our customer service during office hours and love to have interaction with our many guests from all over the world.
Cascade Garden is positioned on a corner block giving views on every angle of either mountains, city views, beautiful heritage churches and views over the pool area and Lake street giving you a feeling of the real tropical lifestyle. Balconies do have chairs for our guests to use and we also have a really beautiful tropical outdoor under cover BBQ area for guests and our outdoor pool area to relax and soak up our sunshine. We are very close to the city centre , restuarants and all the night life so glad to hear you enjoyed how easy it is to get to everything you need for a great holiday.

All air cons have a remote sitting in a bracket just under the air conditioner with a cord attached to the air con remote to help prevent mis -placement of the air con remote. The air con remote is used to turn the air con om/off to make your stay much easier.

I hope you enjoyed using the free Wi Fi and the many free foxtel channels for your viewing, Free bottles of water in room on arrival and the daily fresh towels left in your room to make your stay more comfortable. We are always striving to improve Cascade Gardens to make sure our guests have a pleasant stay with us and our beautiful tropical city.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2017 via mobile

Cascade gardens may look a little tired but it is very clean and comfortable, with a well stocked kitchen with all the appliances you need, and little bonuses like extra towels and washing powder. The managers are very friendly and approachable and like to have a chat. Location is great, 5 min walk to the esplanade but much quieter than being right on the esplanade. Will stay here again

Stayed: May 2017, travelled with family
Thank Rachael Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CascadeGardens, Manager at Cascade Gardens, responded to this reviewResponded 7 May 2017

Thank you for your wonderful review for Cascade Gardens and staff. We do enjoy meeting so many guests from all around the world and its really lovely when guests stop by and tell us about their exciting holidays. We are always updating our rooms and the building so hopefully on your next holiday you will be able to enjoy more of our modern changes.
Look forward to seeing you on your next holiday in Tropical Cairns.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2017 via mobile

My family and I stayed at Cascade Gardens for 3 nights recently; the wonderful staff were extremely accommodating in terms of check-in and check-out as we arrived early off an international flight and were traveling with two toddlers!
We thoroughly enjoyed our stay and loved the central location. The apartment had all we needed and was clean & tidy. Great pool and BBQ area too. Highly recommended!

Stayed: April 2017, travelled with family
1  Thank Emily G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CascadeGardens, Manager at Cascade Gardens, responded to this reviewResponded 27 April 2017

Thank you for this lovely review, glad to hear you had a great stay!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2017

We stayed for 5 nights in a one-bedroom apartment with our two children who are 2 and 8 years of age. We arrived with one of our children sick (following a big vomit in our hire car!) so the apartment felt like heaven when we arrived! It was freshly cleaned (smelt divine), lovely & cool, & with lots of natural light. I was even more delighted with the good-sized washing machine, huge laundry sink & decent-sized fridge. The Foxtel channels & a lovely private mini-courtyard was the 'icing on the cake'. Our only disappointment was that we never tried out the swimming pool. Being so close to the esplanade we were at Muddy's playground & the swimming Lagoon just about every day, so the kids did most of their water play activities there. Will definitely stay at Cascade Gardens again for any further Cairns travel. Wouldn't bother looking for any thing else.

  • Stayed: April 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank melindajanegriffiths
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CascadeGardens, Manager at Cascade Gardens, responded to this reviewResponded 18 April 2017

Thank you for your kind review and we enjoyed having you stay with us . We really like to hear our guests have enjoyed not only their stay with us at Cascade Gardens but everything Cairns has to offer. Muddies is amazing for the kids and they make great coffee as well for us mums. Hope to see you soon for another holiday.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2017

Spent 5 nights here and would recommend the apartments. Because we arrived around midnight we were able to collect our key from the safe and check our selves in. Next morning staff were very helpful and explained everything.
The apartments are close to everything, 5 mins walk from Esplanard and close to shops and restuarants.
The apartment is fine for a holiday, plenty of utensils etc and starter pack of coffee etc.
Bathroom is clean, and generally the whole apartment block is quiet.
There is a small pool and BBQ area for guests.

  • Stayed: March 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank valandroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CascadeGardens, Manager at Cascade Gardens, responded to this reviewResponded 6 April 2017

Good to hear you enjoyed the stay and hopefully we will see you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews