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Reviewed 29 July 2017

This is a great motel where Tom and Lyn will do their very best to look after you. The rooms are clean and the meals fantastic. If you are a meat lover, try their lamb shank! It is also close to major shops and fuel stations.

  • Stayed: July 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Mingan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G7202JXinfo, Owner at Cannon Park Motel, responded to this reviewResponded 30 July 2017

Hi Mingan,

Thank you for your great review, ourselves and our Staff love to get good ones, it really encourages us all, to strive at being the best.

We all loved having you stay with us and wish you a safe and great experience on your travel around OZ, don't forget the Umbawarra Gorge, turn left 1 km south of Pine Creek, walk into the Gorge about a kilometre and you may see Tarzan swing out of a tree, HA HA, also look out for the Butterflies under the rock shelves.

All the Best from the Cannon Park Motel lot.

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Reviewed 22 July 2017 via mobile

Well first thing first.
Cleanliness was good that's the best I can say
We checked in late hoping we don't wake up the owner in case he gets crummy wow that's a first for me
Secondly room nice and clean we do the jump in bed and the bed was way to soft
Hoping to get a good response from the owner we got there all new mattresses at least have a room with a firm mattress for people that don't like soft beds.
Well we are here for five days 1 day in and then
We have a note on my wall please see attached
We are frequent travels and I have to be charged to clean my dishes I don't think so
We go to check out day 2 of our 4 days Tom behind the desk was nice about us checking out early. This is the first time in 30 years of travelling I have had to change hotels.

To summaries ok hotel but you have been warned

Stayed: July 2017, travelled as a couple
Thank Zoran Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G7202JXinfo, Owner at Cannon Park Motel, responded to this reviewResponded 23 July 2017

UM, Hidden agenda we think,

After going out of our way to accommodate these guests for a midnight arrival, and myself making a comment (joke) that I am a different person if they needed to wake me in the middle of the night, than what I am in the morning), I assumed she understood the joke because in the morning she asked me, was I in a grumpy mood, to which we both enjoyed a good laugh, at this time she did not mention anything about the bed being hard.

After their day out and about in Cairns and another night, sleeping on the floor, (she says), (second night), this guest left it until the second morning to inform us she could not sleep due to the bed being so soft, and wanted to check out, this was after the 10.am checkout time, ( I believe she slept in, on that soft bed or maybe the hard floor!), anyway, we accommodated her without any penalty, we do have a 24 hour cancelation policy in place due to the high demand for accommodation in Cairns at this time of year, the policy is for (NO SHOWS), we credited her immediately as we understand and realise there are people who may prefer hard beds or the place they have booked is not what they expected, but what would be nice is people to be honest and just say, you have a nice place but its not what we were expecting and move on, on problem, but some people, just like to damage a good reputations by making up cock and bull excuses. We did offer to change the mattress for a firmer one but she would not consider it, giving support to our belief they just wanted to go to Port Douglas.

I am not sure if we would have any customers, if we had beds as hard as the floor.

If you have read this response, please read the more positive reviews and way up what percentage of wonderful people and regulars we have stay with us and some for over nine years keep coming back.

As for the dirty dishes sign in the rooms, again, as everywhere and anywhere society needs signage such as this for the minority who believe they can leave the place like a pigsty, fortunately they are few and far between and we have only ever applied this twice, we do not expect people to do their dishes, we do expect them to rinse them and leave our motel rooms in a tidy state.

Summing up:
The only thing this Guest could complain about was the beds were to comfortable, unfortunately we advertise comfortable beds and 99.9% of our guest prefer them, hence why they are Good quality Plush mattress’s.

I don’t relish being the next and future accommodation providers these people stay with.
Tom

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Reviewed 20 July 2017

If you want a clean and good priced Motel, this is the one for Cairns, the service is excellent and the people who are running the place are very friendly and helpful. We have travelled all over the place and we can say that this is the best that we have seen in this price class.

  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank kaech2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G7202JXinfo, Owner at Cannon Park Motel, responded to this reviewResponded 22 July 2017

Hi Paul,
Thank you for your very kind review, we genuinely enjoyed having you and appreciated your friendly and positive outlook on life, our staff also love to get feed back on the work they do, when we share these reviews with them, you can see it on their faces.

How lucky we were that you chose to stay with us.

May the road rise up to meet you, may the wind be ever at your back. May the sun shine warm upon your face and the rainfall softly on your fields. And until we meet again, look after yourselves, Cheers Lyn & Tom

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Reviewed 19 July 2017

Had an extended stay at the Cannon Park Motel and enjoyed it thoroughly. While not a 5 star hotel the rooms were modern, clean and roomy. Even though situated on a main road, the rooms were quiet. Staff and the owners were friendly and helpful.Rates were reasonable.

Room Tip: If you don't like stairs, request ground floor.
  • Stayed: June 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank HW08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G7202JXinfo, Owner at Cannon Park Motel, responded to this reviewResponded 20 July 2017

Thank you for your kind review we appreciate you staying with us.

Regards Tom & Lyn

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Reviewed 16 July 2017

Owners are a joy to deal with. Staff are friendly, polite and helpful.
We are used to dealing with "international pricing" with no idea of how to maintain those standards in Cairns. Cannon Park Motel is a real Aussie Motel in this town. Realistic prices (if not under priced) for the service received. In fact they could teach a few tricks to other hotels / motels / resorts in town.
Rooms are clean, neat and spacious - no residual "damp" smell as we have encountered in other places in Cairns. Exceptional value.
We spend a lot of time on the road with our business and have stayed in numerous hotel / motels. Cannon Park has now has replaced our "usual's" that we go for in Cairns.
Well done Cannon Park.

  • Stayed: July 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank resta2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G7202JXinfo, Owner at Cannon Park Motel, responded to this reviewResponded 17 July 2017

Thank you RESTA for your wonderful review, it is very much appreciated by ourselves and our staff, we are quite often asked for cheaper rates and I realise people need to save a dollar where they can, but if we were to drop our rates, we would need to drop our standards and we are not willing to do that, as you have, and many others have told us we are too cheap, but we are happy to find a balance and provide a service we feel is value for money and ensure our Guests are safe clean and comfortable, as I keep saying our Motto is, "its all about you our Guests".

Safe travels until we meet again.

Regards Lyn & Tom

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