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All reviews budget hotel luggage room shared bathroom first floor rooms are basic tea and coffee would stay here again the air conditioning central cairns short stay brekky woolworths esplanade
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Reviewed 8 September 2018 via mobile

Great place. Clean and comfortable rooms, nice staff Dennis is a good fella at reception very nice. Breakfast was pretty average but overall its in a good area and a really nice place to stay in cairns.

Stayed: February 2018, travelled with friends
Thank Marytary11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunloverreefcruises, Manager at Hides Hotel Cairns, responded to this reviewResponded 11 September 2018

Hi Marytary11,

Thank you for reviewing the Hides Hotel Cairns!

We also like Dennis, he is an exceptional part of our team-always willing to assist and make our guests feel special. It's lovely to hear that he made the experience for you!

We love our location too. The hotel is really one in a million and provides a beautiful, historically rich atmosphere. We cannot wait for you all to see our renovated widows walk (the balcony).

We shall pass on the feedback and hopefully have you back in the future.
Kindest regards,
Hides Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2018

I stayed in the old part of the hotel. This hotel is like two buildings that have been combined. The staff was awesome - very friendly with great suggestions. The breakfast was simple and good - variety of breads for toast, hard boiled eggs, juice, coffee and tea. Now the room we had is scheduled to be redone and needs to be, The beds is old, the box spring is ripped, stained and just very old. The sheets are clean, there is a window AC unit. You have a common bathroom to use for toilet and shower. Each room has a sink. For the price the place was awesome, I just wanted a newer bed. Close to grocery store, bus, local night club, restaurants, etc.

Room Tip: Ask for a remodeled room
  • Stayed: August 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank ABF67002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunloverreefcruises, Manager at Hides Hotel Cairns, responded to this reviewResponded 23 August 2018

Hi ABF67002,

Thank you for reviewing Hides Hotel Cairns!

We really appreciate such lovely detailed feedback! Yes the staff are wonderful, we are so lucky to have such friendly and professional staff that will go to any lengths to make our guests enjoy their stay.

Hides Hotel is one of our more historical buildings and as a result, some of the décor absolutely needs some subtle tweaking. The feedback is definitely something we have acknowledged and look forward to updating immediately. New beds are on the way this very moment!

We would love to have you back to enjoy our new luxurious bedding and hopefully enjoy the new-feel Hides Hotel.

Kindest regards,
Hides Hotel Management

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Reviewed 20 August 2018

Hides Hotel is, for me, the perfect hotel in Cairns Central. It’s perfectly situated between the waterfront (the Esplanade) and, in the opposite direction, the train station.
The staff is very friendly and helpful, the room is large and clean (the window is opaque for privacy, but it’s large and lets in plenty of light) with a small but perfectly serviceable bathroom.
Walk out the front door, turn in either direction, and you’re in the heart of the city, with lots of shops, a great grocery store and plenty of places to eat. Other parts of Cairns have very few places to eat or shop.
Love this hotel!!

Room Tip: I got a room with a private bathroom, but you can pay less and get a shared bathroom
Stayed: August 2018, travelled solo
1  Thank Trish S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunloverreefcruises, Manager at Hides Hotel Cairns, responded to this reviewResponded 20 August 2018

Hi Trish S,

We really appreciate you reviewing your experience at Hides Hotel Cairns!

We also love it! Just wait under we have finished face-lifting our widow-walk style veranda! It's really one of a kind!

Thank you for all your lovely comments. We cannot wait to pass them on!
Hopefully you chose to stay with us in the future.

Kindest regards,
Hides Hotel Management

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Reviewed 14 August 2018

The hotel was right in the center of town with all the facilities close ,bus ,restaurants ,esplanade ,walking distance to the harbour for trips to the islands .
The hotel was comfortable ,the rooms very clean ,daily breakfast included and friendly staff

Stayed: October 2017
1  Thank derbydi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunloverreefcruises, Manager at Hides Hotel Cairns, responded to this reviewResponded 17 August 2018

Hi derbydi,

Thank you for reviewing Hides Hotel Cairns!

We are so lucky to be located where we are! We especially love that our guests can visit so many local attractions with ease.

Hides definitely prides itself as being a one-of-a-kind experience with fresh rooms and a rich history. We like to treat our guests the way they would be treated 100 years ago (but without the horse and cart minding facilities!). We value the feedback and will be passing it on.

Hopefully we see your return in the near future!

Kindest regards,
Hides Hotel Management

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Reviewed 1 August 2018

In 1985 I stayed at Hides and they served me up a cardboard schnitzel and thought it was funny.The Manager at the time James Lewis was fantastic! sacked the chef straight away and got in the kitchen himself and cooked me the best schnitzel I have ever had no cost!.......Thank you James!

Room Tip: balcony rooms great!
  • Stayed: October 2017, travelled solo
    • Location
    • Rooms
    • Service
1  Thank 303roger321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunloverreefcruises, Manager at Hides Hotel Cairns, responded to this reviewResponded 3 August 2018

Hi 303roger321,

We are so happy to hear about your memorable experience back in 1985.

We also are not a huge fan of cardboard schnitzel, although we can recycle it, it doesn't hold the cheese well.

James is a superhero, like many of our past Hides leaders-past and present. Nik, our current Manager, specialises in pastries and other baked goods should you ever chose to return.

Kindest regards,
Hides Hotel Management

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