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4 - 9 of 684 reviews
Reviewed 31 July 2023

The hotel is situated close to the hospital in a not particularly appealing area of the city and is exposed to quite some traffic noise. To get to the centre it takes a 20 minutes walk along the nice Espalade or a 5 minutes Uber ride. Our appartment was rather dark, had hardly any decoration and the lightening and overall atmosphere was rather unpleasant. When using the eating table it fell out of the wall. The maintenance of the room and the bathroom overall leaves a lot of room for improvement. The WiFi connection in the hotel is very weak. The Balinese restaurant is serving good food. You will probably find a better place to stay in Cairns.

Date of stay: July 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank RolandS9577
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 July 2023

Staff very friendly, but:

- Ventilation in bathrooms NOT working, no windows (imagine that with 4 adults in the appartement...)
- one bathroom had no hot water, needed to be fixed first
- Wifi (supposed to be complimentary) NOT working
- foam comes out of bathroom drain after every shower.

For the asked price just not acceptable. After complaining staff offered a breakfast (also poor quality) and promised to take care of the problems. Nothing happened over our 5 night stay. (Except hot water, that was fixed)

Just dissapointing, never again!

Date of stay: July 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank schmisch
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 July 2023

Spacious but room has cockroaches and ants. Was told it's common in Cairns to see these insects running around. Can't imagine how it's like in summer. Bathroom is a bit old. Convenient location and walking distance to city.

Date of stay: July 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank KCB S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 July 2023 via mobile

This is a clean friendly hotel which is accurate in description and delivers what is promised for the price. The staff were friendly and I’d stay here again. It’s directly opposite the Cairns Hospital, east walking to town and surrounds. There isn’t a lift but I’m sure if that’s a problem they will allocate the lower level. Restaurant onsite is nice too.

Date of stay: July 2023
Trip type: Travelled solo
Thank emmas134
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 June 2023 via mobile

The internet does not work and you are expected to wash your dishes. It was mostly clean but the outside of the refrigerator was disgusting.

There are no outlets for charging devices or using the electric kettle. The location is accessible but not great.

Date of stay: June 2023
Trip type: Travelled as a couple
Thank Karry F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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