Booked a family apartment, but the pictures on the web were completely different. It was a small room cramped with 3 beds, no sink or hot plate or even a toaster.
Tiny bathroom, standing room for 1 only.
When we questioned the room we were told they were full so there was nothing they could do.
Fire escape (signed on the back of the doors) was padlocked shut, I raised this to the staff and was told it’s ok, we’ll come and get you in an emergency! No thanks!
Some of the rooms looked better toward the front of the hotel, but good luck getting one!