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Gemma H

Okay for one night

2.0 of 5 bubblesReviewed 12 July 2023
We stayed here in the van site for one night. It's okay for one night, I wouldn't stay longer. Amenities are pretty dirty. Some of the tenants started playing music at 04:30am in the rec area. Did feel like things would get stolen.
Date of stay: June 2023
Room Tip: It's more a motel than a hostel. Lots of full time tenants.
Trip type: Travelled as a couple
2.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
2.0 of 5 bubblesService
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Reviews (305)
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1 - 6 of 305 reviews
Reviewed 10 July 2020 via mobile

I had an unforgettable experience in Cairns, and it all started at Castaways. The staff are absolute gems, incredibly helpful, relaxed, and friendly. There aren't many hostels where you see the owner (Wayne) socialising with guests... He even took a number of us out to Walsh's Pyramid for spectacular views of the coast and mountains... Thanks Wayne! Highly recommended for solo travellers as the layout of the hostel means you can't help but congregate and socialise, and the staff know the region very well, so knowledge sharing comes easily and you'll always feel welcome. There's two kitchens, one outdoors, replete with a BBQ, a pool to relax by, pool table, and an upstairs patio to chill in if you need it. The only downside was that I had to leave, but will be going back to stay again for sure!

Date of stay: June 2020
Trip type: Travelled with family
Thank domenicor950
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 May 2020 via mobile

Great atmosphere and great rooms. It feels like one big family. Would stay there again and again whilst in Cairns. Lots of restaurant choices within 200m of Castaways. Great pool table. Wayne, owner, is a gem and has so many interesting stories.

Date of stay: May 2020
Trip type: Travelled solo
Thank Miamia1962
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 February 2020

Me and my boyfriend got into Cairns after travelling up the east coast of Australia. Our first hostel was castaways and we loved it so much we stayed for a week. When we arrived we booked a 3 bed dorm and the owner put us into a nice room and also gave us special treatment by not putting anyone else in there with us which we were very grateful for. We wanted to go onto the Gt Barrier Reef which Wayne (manager/owner) recommenced us to go onto the best one to dive and snorkel - the company also picked us up outside the hostel. This was probably the best experience we have been on since staying in Australia. It’s nice being able to play pool and table tennis in the evening and socialise with the other guests and staff. 20 minute walk into the town, 2 minute walk to a bottle & food shop. Friendly and clean place to stay! Highly recommend!

Date of stay: February 2020
Trip type: Travelled as a couple
Thank Oliviabixby
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CastawaysBP, Owner at Castaways Backpackers, responded to this reviewResponded 23 February 2020

Hi Olivia,
So great to hear we made your experience in Cairns wonderful, thank you for taking your time to write a lovely review. Wayne and the rest of the castaways family wishes both you and your boyfriend happy travels! Hope to see you again if you choose to visit Cairns in the future. Thank you for staying with us.
Kieran :)

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Reviewed 30 January 2020 via mobile

Upon arrival we were greeted by the owner at reception who had no issue in storing our luggage as we arrived before check in, he kindly showed us around the small but homely hostel and showed us to our rooms. The room itself was exceptionally clean and offered a spacious mini fridge, a double and a single bed (we only expected two single beds so this was a nice surprise) and there was also space to hang our clothes with hangers provided. The room had a ceiling fan which worked perfectly fine and additional air con was $1 which lasted for 3 hours but it cooled down the room very quickly and seemed to keep us cool throughout the night. Whilst the location of the hostel itself isn’t in the centre of Cairns (approx 20 min walk away), we didn’t mind this so much as it meant that at night it was quiet and we could get a good nights sleep. The toilets and shower rooms were again very clean and also very spacious - not your typical cubicle but had more of a homely bathroom vibe. The kitchen was fully equipped, very clean, and offered free amenities such as tea and coffee, as well as other dried goods which other backpackers had left. I would recommend this hostel to someone who is perhaps looking for a quiet hostel - especially if you’re staying for a prolonged period of time as it did feel very homely and safe.

Date of stay: January 2020
Trip type: Travelled with friends
Thank Tillyb1998
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CastawaysBP, Owner at Castaways Backpackers, responded to this reviewResponded 23 February 2020

Thank you for taking you time to write such a nice review. We are glad to hear you enjoyed your time with us. Happy Travels :)

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Reviewed 7 November 2019

Awesome hostel with nice staff and a very kind owner. It was my first hostel during my first trip to Australia and I felt very comfortable and familiar.
The rooms are nice and clean like the bathrooms. It's easy to get to know with the other poeople. I would definetly come back. Thanks for this amazing start, you made my trip to Down Under!

Date of stay: November 2019
Trip type: Travelled solo
2  Thank Brigitta T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CastawaysBP, Owner at Castaways Backpackers, responded to this reviewResponded 23 February 2020

Hi Brigitta,
We are glad to have made your first stay in Australia! Thank you for writing us such a nice review. Wishing your safe and happy travels.
Kieran :)

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