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AU$143
Fully refundable before Wed, 24 Apr
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AU$114
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karen t
Good Stay
4.0 of 5 bubblesReviewed 1 Feb 2024
I found The Sunshine Tower Hotel to be clean,comfortable with friendly
helpful staff.With a handy modern
quality Restaurant also serving a Buffet Breakfast.Good location with nice surrounds for relaxing in the outdoor area with a pool and spa. It was well priced too,will stay there again.
Date of stay: January 2024Trip type: Travelled as a couple
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The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (191)
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Traveller rating
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2 - 7 of 191 reviews
Reviewed 2 February 2024

This is a short review - nice hotel, no issues, clean and in a good position.

Nice little balcony and walking distance to the esplanade no problems (a few streets). Hemmingways Brewery is a little further at 1.9km but still walkable for the keen.

We would consider a return stay which is always a key to any review.

Date of stay: December 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Phobos1967
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 October 2023

Had to find a last minute hotel since I was already in cairns. Made the booking hassle free online and got a room straight away. Fast communication from hotel and friendly staff. Definitely coming back

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Alisi N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 September 2023

Stayed in a studio unit. Well equipped. Clean. Comfortable.
Lovely to have a full sized fridge. What made the experience great was the staff. Oliver and Carmen went out of their way to assist with transport booking.
Would recommend strongly for business or holiday

Room tip: Ask the staff at the front desk. They go out of their way to help.
Date of stay: September 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Patricia W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 July 2023

I had trouble booking an ocean view room online so rang up and they sorted it straight away. The hotel rang me two days before arrival, confirmed my booking and advised me of the late check-in procedure. I was given the late check in instructions at 4pm on the day as promised and it all went smoothly on arrival. The room on level 6 was neat, tidy and quiet apart from a bit of traffic noise on the main street. All the reception staff were friendly. It was a bit of a walk to the esplanade and restaurants - pleasant in the day but bit dark at night. The service station across the road was convenient.

Date of stay: July 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Mark E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 June 2023

My first time to Cairns, and here on bisiness.

So my first impressions wasn't great, was made to wait half an hour to check in, manager didn't even apologise or acknowledge wait, she didn't even make eye contact, was a very frosty reception.

There's no phone in the room to let them know or to enquire about anything, tap in bathroom wobbles in the sink, hair dryer is faulty as it won't turn off on the dryer have to turn it off at the switch. There no where in the shower to rest soap or shampoo containers, TV remote wasn't working. There was no desk to allow for anyone who is here on business to get any work to be done.

And it looks like there is blood on the wall outside lift.

So won't be returning and won't be passing on recommendations.

Date of stay: May 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Judith M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clare Holiday, General Manager at Sunshine Tower Hotel, responded to this reviewResponded 22 June 2023

Hi Judith, thank you for your feedback. I remember checking you in with my colleague, we had been upstairs together attending to a Guest. We should have explained it in more detail to you. We take such pride in our excellent customer service, so I am disappointed it did not live up to your expectations. I appreciate your feedback in regard to the room.
Safe travels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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