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AU$195
Fully refundable before Thu, 30 May
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Judith M

Did not meet or exceed expectations

3.0 of 5 bubblesReviewed 20 June 2023
My first time to Cairns, and here on bisiness.

So my first impressions wasn't great, was made to wait half an hour to check in, manager didn't even apologise or acknowledge wait, she didn't even make eye contact, was a very frosty reception.

There's no phone in the room to let them know or to enquire about anything, tap in bathroom wobbles in the sink, hair dryer is faulty as it won't turn off on the dryer have to turn it off at the switch. There no where in the shower to rest soap or shampoo containers, TV remote wasn't working. There was no desk to allow for anyone who is here on business to get any work to be done.

And it looks like there is blood on the wall outside lift.

So won't be returning and won't be passing on recommendations.
Date of stay: May 2023
Trip type: Travelled on business
3.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clare Holiday, General Manager at Sunshine Tower Hotel, responded to this review
Responded 21 June 2023
Hi Judith, thank you for your feedback. I remember checking you in with my colleague, we had been upstairs together attending to a Guest. We should have explained it in more detail to you. We take such pride in our excellent customer service, so I am disappointed it did not live up to your expectations. I appreciate your feedback in regard to the room.
Safe travels
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (193)
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9 - 14 of 193 reviews
Reviewed 28 May 2023 via mobile

For Cairns, this hotel is very reasonably priced , so didn't expect much
Pleasantly surprised
Very clean,comfortable and quiet
Don't usually sleep well in hotels but had a very sound sleep
The location also good for me as quite close to all I need
I'll be staying here again next time I visit cairns

Date of stay: May 2023
Trip type: Travelled solo
Thank pooldiver
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 May 2023 via mobile

This is a modern well-appointed hotel conveniently placed within walking of the Esplanade and Cairns Central. The room was very spacious with a seating area and a huge picture window for great views. There is also a stunning pool and barbecue area.

Room tip: On-site parking
Date of stay: May 2023
Trip type: Travelled solo
Thank winomarto
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 May 2023

We always have stayed on the Esplanade itself but not only was this quieter the. Kew of the ocean and the city was wonderful. Plus we had more choice of restraunts. The staff were wonderful couldn’t be more helpful. I would recommend this to others for sure room 61👌.

Room tip: Although I have placed unsure for other offers the hotel may have please don’t be put off. Being locals we had no need for these things.
Date of stay: March 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank sharonrogers2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 April 2023

Nice quiet clean & modern boutique studio with pool & spa. Loved it. If you book direct you get a 10% discount. Nearly the same price as the 2-3 star motels on Sheridan St. Walking distance to the cock n bull restaurant. We will be back on our next trip 🥰

Date of stay: April 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank cettsrugby
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 February 2023 via mobile

My partner and I stayed at sunshine tower for 5 nights and it was an enjoyable stay. I want to start by saying the girls on reception were all very friendly and welcoming, they were happy to have a chat anytime and also recommended places to visit and see. Shout out to Phoebe she was lovely! The property is a little be further out of the main strip but only a 10-15 minute walk or you can jump on one of the Beam scooters that are outside. The outside of the property is tired looking and could do with an update but the rooms are renovated and lovely. Tiled floors, updated furniture and great sizes. The kitchenette was lovely to have even though we didn’t really use it. There is no oven or stove up so keep this in mind when booking. The bathroom was a tad small but worked and the shower was great! We were in room 702 which had a lovely view towards the beach but note that this level also houses the electrical stuff so it is a little loud when you are trying to sleep. The tv was a smart tv but could never connect to the wifi so I would recommend them to update to have modems on each level. The outdoor pool and sauna were okay, only used it once and unfortunately the texture of the spa and pool was very rough on the skin so couldn’t stay in there long. BBQs are available for use but we didn’t use these. No housekeeping (I knew about this before booking) however the girls at reception were more than happy to provide more toilet paper/towels/tea/coffee etc with no extra cost.

Overall it’s a great property and worth the visit for stays under a week!

Date of stay: February 2023
Trip type: Travelled as a couple
Thank 1sammy0
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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