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All reviews washer and dryer night market great location separate bedroom central location bbq area small kitchen apartment was clean centre of town living area serviced daily reef tour the air conditioning self contained the great barrier reef stayed here for nights reef terminal
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Reviewed 22 April 2017 via mobile

Stayed here for 5 nights at the end of a 6 week tour of Australia. Apartments very well situated - just a short drive from the airport and short walk from bars, restaurants and the lagoon. The receptionists were so helpful and arranged all our tours at very short notice - billing us at the end of our stay.

Stayed: March 2017, travelled as a couple
Thank Shirley F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Hotel, responded to this reviewResponded 24 April 2017

Thanks Shirley for taking the time to review your stay with us here at Il Palazzo. We are so glad that you enjoyed your experience here in Cairns and hope to welcome you back again in the future.
Kind regards
Caroline

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Reviewed 15 April 2017

Drive straight into the car park easy then check in they even take your to your room hotel has everything you will need enjoy your holiday.
View not great but your in Cairns to explore so get out and about,
Nice pool BBQ area quiet rooms if your balcony door is shut.

  • Stayed: April 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank tezza2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Hotel, responded to this reviewResponded 18 April 2017

Many thanks for taking the time to review your stay with us here at Il Palazzo. We are glad that you enjoyed the facilities here and enjoyed Cairns.
Kind regards
Caroline

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Reviewed 11 April 2017

Flew into Cairns very early and arrived at the hotel around 7am
Naturally the room wasn't ready but we where aloud to leave our bags in a secure area and go off and explore Cairns
When we returned about 11 they had done the room and given us the keys
The room was perfect for us it had the normal fridge microwave and 2 place hot plate
The view over the pool was ok but all you could hear night and day where the air con units on the opposite building whirring away
In the Hugh bath room was a washing machine and tumble dryer which we found invaluable
The locate is perfect to will be going back again very soon

Stayed: April 2017
Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Hotel, responded to this reviewResponded 13 April 2017

Thank you Paul for taking the time to review your stay at Il Palazzo. We are delighted that the room and location of the hotel worked well for you, and we are very happy to hear that you will be back to stay with us again soon. Your comment about the air con noise from the opposite building is not something we often hear, and obviously we have very little control of this or any other noise outside of the hotel. Generally, we are very lucky and the hotel itself is very tranquil, with any street noise at night being fairly negligible after 10pm. We apologise nevertheless if the noise was a concern for you, and on your next stay will be happy to allocate you a room in a different part of the hotel.
We look forward to seeing you on your next visit.
Thanks again and Kind regards
Caroline

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Reviewed 8 April 2017

If your looking for a relaxed appartment hotel in the centre of Cairns look no further than Il Palazzo. Situated a few yards from the night market, very nice appartments fully furnished with all you require for a relaxing holiday. In the end we only ate breakfast in the appartment as there are so many places to eat around we didn't see any point in cooking but if you wanted to all you need is in the appartment and there is also a barbecue down by the pool which you can also use. The pool is great, plenty of seating and sun loungers, we used it most days. Booking trips through the hotel us easy, and there are loads of information booklets available in reception.
We had a lovely stay in Cairns and would recommend this hotel to everyone.
Thank you

Room Tip: Appartment overlooking the pool on a high floor
  • Stayed: April 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank LAO55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Hotel, responded to this reviewResponded 11 April 2017

Thank you for taking the time to leave us such a great review! We are delighted that you enjoyed your stay here with us at Il Palazzo, and hope that we will get the opportunity to welcome you again.
Kind regards
Caroline

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Reviewed 2 April 2017

This is a well appointed apartment hotel, and with that it understands the following: you need to clean your kitchen dishes, the sheets are not changed daily, and there really isn't a bedroom view. BUT: you can wash your clothes (essential after a day on the reef), the AC works well, the front desk staff are wonderfully helpful and polite and you have room to stretch out. I didn't use the pool (however I did use the deck to relax) but it is clean and looked wonderful. The location of this hotel could not be better--you're next door to the night markets, you're one street off the main drag (keeping the noise down) yet close to all restaurants.

I would stay here again in a heartbeat.

  • Stayed: April 2017, travelled solo
    • Value
    • Sleep Quality
    • Service
1  Thank Rhuizinga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Hotel, responded to this reviewResponded 5 April 2017

Many thanks for taking the time to comment on your stay here at Il Palazzo. We are so glad that you enjoyed the break here with us, and look forward to welcoming you again in the future.

Kind regards
Caroline

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