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All reviews washer and dryer night market great location separate bedroom central location bbq area small kitchen apartment was clean centre of town living area serviced daily reef tour the air conditioning self contained the great barrier reef stayed here for nights reef terminal
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Reviewed 5 February 2017

Highly recommended if you ever find yourself in Cairns! It's in a great, central location, with the night market only a few doors down and the lagoon and reef ports minutes away. The room was spacious, consisting of a large living room, kitchen and even a washer and dryer. You also have access to the safe in the bedroom closet, just make sure you ask for the key. My room opened out to the pool, which was not ideal so I kept my curtains closed the whole time. My suggestion would be to request a room on a higher floor. The staff was fantastic - Kay, Donovan and Frances were all super sweet and even before I embarked on my trip, Frances was extremely helpful in providing me options and booking my Great Barrier Reef excursion so that I wouldn't have to worry about it when I got there. You are provided with beach towels at your disposal and you can store your luggage in their office if you've arrived too early for check in or if you're leaving later in the day after checking out. Yes, you will have to carry a couple of keys around with you at all times (the main door to the building is locked after the front desk closes), but minor details in the grand scheme of things!

  • Stayed: January 2017, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Michele Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Hotel, responded to this reviewResponded 7 February 2017

Good morning Michele,

Thank you so much for the very positive review you gave us on TripAdvisor, which is really appreciated. We are very pleased that your trip to Cairns was so successful. We enjoyed meeting you and it is always a pleasure to be able to assist guests in the enjoyment of the region. We hope that you might visit us again one day!

With kind regards,
Frances Kelly
Reservations

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Reviewed 16 January 2017

Perfect location right in the heart of downtown Cairns, next to the night markets. 5 min walk to the Lagoon and all the shops and restaurants.
Room was spacious, large living room, very well equipped kitchen. Balcony. Lovely, large bathroom with big tub and a washer & dryer.
The staff were super nice and can help you book any tours you need.

  • Stayed: January 2017, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank LAYLA1779
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Hotel, responded to this reviewResponded 18 January 2017

Many thanks Layla for your great feedback. We are happy to hear that you enjoyed your stay here with us at Il Palazzo and hope to see you back here again in the future.

Kind regards
Caroline
Reservations & Front Desk

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Reviewed 14 January 2017

Good sized apartment, bathroom has both washing machine and dryer - a bonus when on an extended holiday! Roof offered good views and pool looked good. Location is excellent - next door to night markets, close to woolworths - ideal as the apartment is well appointed and you could easily self cater here. short walk to esplanade.

Frances was friendly and extremely efficient at check in and escorted us to our room and went thru various features.

Bonus onsite secure car park PLUS a lift to save lugging bags up stairs etc...

Recommend.

  • Stayed: January 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank DonnaMN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Hotel, responded to this reviewResponded 18 January 2017

Many thanks Donna for your great review. We are happy to hear that you enjoyed your stay here with us at Il Palazzo and hope to see you back here again in the future.

Kind regards
Caroline
Reservations & Front Desk

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Reviewed 10 January 2017

We travelled with another couple and were in Cairns for a week so we wanted a specific type of accommodation - self-contained; separate lounge room; walking distance to the Esplanade; close to many restaurants and cafes. We found it at Il Palazzo. Firstly speaking to Frances by phone and then meeting Kay and Donovan and Frances - they were all welcoming; knowledgeable about their city and what it offers. The housekeeping staff were all friendly and efficient as well. I would not hesitate to recommend this hotel and would happily stay there again (and will do so if and when we get back to Cairns). The pool and barbecue area were at the back of the property and easily accessible from all rooms.

Room Tip: There is a lift and off street secure parking. We had rooms at the back overlooking the pool and found them to be quiet and comfortable.
  • Stayed: January 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank 123Wanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Hotel, responded to this reviewResponded 14 January 2017

Thank you Wanda for such a great review, which is very much appreciated. It was a pleasure to meet you all and we are so pleased that you enjoyed your stay here. We do hope that you will return to Il Palazzo one day and we shall look forward to seeing you again.

With kind regards,

Frances Kelly
Reservations

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Reviewed 21 December 2016

I stayed at Il Parazzo with my husband and two young children. The apartment has a separate bedroom, a sofa bed in the living room, kitchen and internal laundry.

We were given a room on the first floor where has direct access to the swimming pool and BBQ area. We loved the heated swimming pool, and cooking BBQ there.

The apartment is located right next to the night market. The esplanade lagoon, restaurants, Woolworths supermarket and the casino are short distance walk, so no need to drive anywhere.

Ladies at the reception were very friendly and helpful. We enjoyed the stay at Il Palazzo, and it was an ideal place for a family like us.

  • Stayed: December 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank Akemi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Hotel, responded to this reviewResponded 3 January 2017

Thank you for your review, which is very much appreciated. We wish you a very Happy New Year and hope that you will return to stay with us again sometime.

With kind regards,
Frances Kelly
Il Palazzo Boutique Apartments Hotel

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