Donovan, Kay, and Frances truly go out of thier way to ensure your visit is perfect. The location of the hotel is perfect with about a 1-5 minute walk from anything you want to do in Cairns. The apartment style rooms really added to our enjoyment with enough room to allow the night owl and the early riser to not disturb each other Being able to eat breakfast in the room with a small kithen is a big plus for us as well. The service is excellent and the only reason I am not rating it a 5 is because the front desk is not manned 24 hours. Not a limitation if you know what to expect, and the staff is so good about taking care of you that it really does not matter. The hotel is tied in with pretty much all tour services and places to eat, so everytime they made a reservation for us we were treated very well and given the best tables. My only complaint about the room is the bed was a bit saggy, otherwise it was very nice. All of the backside rooms overlook the pool, and several of those on the top floor also have a water view. Without question I would stay here again. The kitchen, living room, and service add up to making this the best hotel and value in Cairns for me. More
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