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Lyndi C
Gold Coast, Australia

Tired old hotel

2.0 of 5 bubblesReviewed 14 Sept 2023
Tired, old hotel in a great location. Staff were great and the room was clean on arrival but thats where the great ends. I was there for six nights and unless I paid extra my room would not be serviced so you had to ask for extra toilet paper. I have travelled the world and never had to ask for toilet paper! Hotel is old and tired and very noisy.
Date of stay: September 2023
Trip type: Travelled with friends
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
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Reviews (2,569)
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All reviews great location across the road one bedroom apartment city view hotel room reef terminal night market fresh towels good size washer and dryer reception staff great room would stay again the great barrier reef lagoon esplanade balcony
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41 - 46 of 2,569 reviews
Reviewed 13 September 2023

Great location, this hotel is within easy walking distance of the required facilities. Friendly staff and very good size room. The hotel has all of the amenities you need for a short stay. Will stay here again.

Date of stay: September 2023
Trip type: Travelled on business
Thank M4666LWrobertg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 September 2023

Great Location but that's where it ended for the Hotel room. Check what this Hotel does and doesn't have because there is no free wifi, no decent TV etc. I believe the apartments are probably fine but the Hotel room was dissapointing.

Date of stay: August 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Beck P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 September 2023

Do not stay here!
These are privately owned apartments that the mantra run. They are in poor condition and not the same as in the pictures. Hotel staff unhelpful when complaining about the quality of the room.
Dirty, smelly and no soundproofing as advertised.

Date of stay: August 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Adam B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 September 2023

A clean and spacious apartment with the best pillows I have had away from home.
Beach towels are provided here for any reef adventures as well as the hotel pool.
Clean and well stocked kitchenette, good sized fridge.
Close to the Marina and the main food and drink strip, as well as night markets.
I will be staying here again

Date of stay: September 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank CarlieEmma023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 September 2023

Good location on the esplanade. Lots of pubs and restaurants near by as well as the lagoon and the Pier. Easy to book in and out. Helpful friendly staff. Got an upgrade to a one bedroom apartment. The pool was in the shade for a lot of the day.

Date of stay: July 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Linda M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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